SRE Technical Specialist

HCL Technologies Limited; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HCL Technologies Limited is seeking a Technical Support Specialist in Site Reliability Engineering (SRE) to ensure reliability and availability of critical systems and applications. You will provide technical support, troubleshoot issues, and implement solutions to optimize performance and uptime.

You will monitor metrics, collaborate with cross-functional teams, and develop automation to improve monitoring and maintenance processes in a fast-paced environment.

Qualifications

• Proficiency in SRE principles and practices.
• Proficiency in Python, Shell, or PowerShell scripting.
• Experience with Prometheus, Grafana, or Nagios.
• Familiarity with AWS, Azure, or Google Cloud.

Responsibilities

• Provide technical support to ensure reliability and stability of systems and applications.
• Troubleshoot and resolve issues related to performance and availability.
• Collaborate with cross-functional teams to optimize reliability solutions.
• Monitor system performance metrics and develop strategies to enhance reliability.
• Implement automation tools and scripts to improve monitoring and maintenance processes.

Skills

SRE principles

Python

Shell

PowerShell

Prometheus

Grafana

Nagios

AWS

Azure

Google Cloud

Problem solving

Communication

Teamwork

Adaptability

Job description

The Technical Support Specialist in Site Reliability engineering (SRE) will be responsible for ensuring the reliability and stability of the systems and applications. The role involves providing technical support, troubleshooting issues, and implementing solutions to optimize system performance and availability. The Specialist will play a crucial role in monitoring, analyzing, and enhancing system reliability to meet business objectives effectively.

Key Responsibilities

• 1. Provide technical support and assistance to ensure the reliability and stability of systems and applications
• 2. Troubleshoot and resolve technical issues related to system performance and availability
• 3. Collaborate with cross functional teams to implement and optimize solutions for system reliability
• 4. Monitor system performance metrics and develop strategies to enhance system reliability
• 5. Implement automation tools and scripts to improve system monitoring and maintenance processes

Skill Requirements

• 1. Strong knowledge of site reliability engineering (sre) principles and practices
• 2. Proficiency in scripting languages like python, shell, or powershell
• 3. Experience with monitoring tools such as prometheus, grafana, or nagios
• 4. Familiarity with cloud platforms like aws, azure, or google cloud
• 5. Excellent problem-solving and analytical skills
• 6. Strong communication and teamwork abilities
• 7. Ability to work in a fast paced and dynamic environment

Other Requirements

1.Relevant certifications in Site Reliability Engineering (SRE) or related fields are a plus

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.