Sr Technical Associate - Service Delivery & Management

Tata Communications; Chennai District; On-site; INR 350,000 - 550,000; Full time

Job summary

Tata Communications in Chennai is seeking a proactive Project Coordinator to support order delivery and daily coordination. You will monitor progress, escalate issues, and prepare project reports to ensure timelines are met.

The role suits graduates with 0–4 years of experience who can work in a fast-paced environment, perform data analyses, and maintain documentation while collaborating with global teams.

Qualifications

• Graduate or equivalent experience.
• 0–4 years of experience.

Responsibilities

• Proactively monitoring project progress.
• Resolving issues and initiating corrective action.
• Creating reports and project documentation.
• Analyzing databases and conducting research.
• Participating as a full contributing team member on important projects.
• Responding to customer queries in a timely manner.
• Updating PM workflow and project document repository.

Skills

Project coordination

Data analysis

Reporting

Customer queries handling

Education

Graduate

Job description

Broad outline of the Role

• Responsible for project execution and daily co-ordination to ensure that customer orders are delivered within the committed timelines. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome.

Minimum Qualifications & Experience

• Graduate and/or equivalent experience.
• 0-4 Years experience

Other Knowledge & Skills

• NIL

Key Responsibilities

1. Proactively monitoring project progress
2. Resolving issues and initiating appropriate corrective action
3. Creating reports and project documentation
4. Analysing databases, doing quantitative and qualitative research
5. Regularly participates in important projects or activities as a full contributing team member.
6. Respond to customer queries in a timely manner.
7. Update Project Management Workflow and Project document repository