Sr. Systems Engineer, Product Development

Premier Inn Hotels LLC (UAE); Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Flexible Work Schedule

Paid Time Off

Health Insurance

Employee Discounts

Job summary

A leading tech services company in Bengaluru is seeking a Sr. Systems Engineer to manage system implementations and provide technical support. The ideal candidate will have expertise in cloud platforms, robust troubleshooting skills, and at least 2 years of experience in multi-client environments. Responsibilities include direct client engagement, automation initiatives, and adherence to security measures. This role offers flexible work schedules and comprehensive employee benefits.

Qualifications

• Experience in multi-client or multi-platform environments is required.
• Strong foundation in IT infrastructure components.
• Hands-on experience with Cloud Platforms is essential.

Responsibilities

• Handle new system implementations and manage client incidents.
• Provide Level 3 technical support for various clients.
• Ensure compliance with company information security measures.

Skills

Installation

Administration

Troubleshooting

Routing

Load Balancing

Disaster Recovery

Cloud Platforms

Automation

Communication Skills

Education

Diploma in Computer Science / Electronics

Bachelor’s Degree in Computer Science/Electronics

Bachelor of Computer Applications (BCA)

Masters of Computer Applications (MCA)

Tools

VMware

Bash

Powershell

Ansible

Job description

Bangalore South, India | Posted on 01/03/2025

VentureSoft Global, Inc. is a technology services company specializing in software development and IT consulting. We offer a range of services including custom software development, mobile app development, cloud solutions, Data, AI/ML Engineering and digital transformation services. The company prides itself on delivering innovative and tailored solutions to help businesses optimize their operations and stay competitive in the digital landscape.

Job Description

In this role as Sr. Systems Engineer, you will be responsible for new system implementations, providing Level 3 technical support, and resolving client incidents promptly. Managing change requests, preparing change management plans, and ensuring architectural approval. You will engage clients on evolving requirements, leverage VentureSoft's cloud portfolio, drive automation from design to deployment, and enforce robust information security measures per company policy.

Responsibilities:

• Newimplementations – internal or external as may be required from time to time.
• Provide Level 3 Technical supportto all clients that the candidate may be associated with and resolve clientincidents and requests in a timely and professional manner.
• Handle requests for new implementations/ change requests in the given environment. Assist in preparing ChangeManagement plan including changes to architecture or design of existing systemsand ensuring the same is approved by Solution / Sr. Solution Architects
• Should learn VentureSoftcloud service portfolio and should have the ability to engage with clients onnew requirements that may crop up from time to time.
• Assist in automation activitieswhere-ever possible from design through development and deployment
• All theInformation Security measures to be prioritized, comprehended, implemented andenforced as per the company Information Security Policy
  

Requirements

Key Skills Required:

Should have Installation, Administration & Troubleshootingexperience in :

• Basic understanding of concepts like Routing,Load Balancing, Redundancy, Disaster Recovery, VPN, Firewalls, etc.
• Core infrastructure components such as DNS,DHCP, Active Directory(AD), AD Group Policies, LDAP, LDAP Integration,Exchange, E-Mail Servers such as postfix, sendmail etc.
• VMware or any other virtualization platformssuch as VirtualBox / KVM etc
• Application Middleware platforms such asApache, Tomcat, IIS, NGINX, NodeJS etc.
• Advanced DB Implementation skills such as DBclustering, DB Failover
  
• Should have hands-on administration experience with at-least one CloudPlatforms such as AWS or Azure
• Should be able to provision, administer and troubleshoot thefoundational services of Cloud Platforms for networking, compute and storage,in addition to provisioning and managing Cloud Managed Services such as ManagedDatabases, Caching Engines, Load Balancers.
• Experience with private cloud platforms such as Openstack, Cloudstackis an added advantage

Automation Skills Expected:

• Should have automation skills with either Bash,Powershell, Perl, Python.
• Should have experience with command line or APIintegration with Cloud Service Provider APIs
• Experience with automation tools such as Chef,Puppet, Ansible will be an added advantage

Other Skills:

• Required to have good communication skills -both written and verbal
• Should be able to work under high pressureenvironment with flexible work timings
• Should have at-least 2+ years of supportexperience in multi-client or multi-platform environments
• Knowledge of ITIL processes and methodology anadvantage

Education Qualifications:

Candidate should be either a

• Diploma in Computer Science / Electronics
• Bachelor’s Degree in Computer Science/Electronics (B.Sc. / B.E.)
• Bachelor of Computer Applications (BCA)
• Masters of Computer Applications (MCA)

At least one of the followingcertifications are mandatory

• AWS SysOps Administrator – Associate

The following certifications would be anadded advantage:

• AWS Solution Architect - Associate

Working at VentureSoft means being part of a team driven by success and care. We believe in helping each other achieve their aspirations. We prioritize your growth through exceptional mentorship opportunities, continuous learning programs, and a well-defined career path. Our flat and agile structure ensures that your voice is heard, your ideas are valued, and your contributions drive success for our clients and partners. At VentureSoft, you’re not just an employee—you’re part of a community that supports your aspirations and celebrates your achievements.

• Flexible Work Schedule/Telecommuting
• Vacation / Paid Time Off
• Employee Discounts and Rewards
• Finding Balance
• Health Insurance / Wellness Program

We offer the best employee benefits and perks, and we have created a culture of appreciation within our organization. It’s a philosophy that’s not necessarily new—the idea that employees who are treated better perform better—but it’s starting to gain momentum in the professional world. At Venturesoft, we think that offering major benefits like flexible work schedules, generous PTO, and unique perks like a vacation reimbursement program (or a tuition reimbursement program), full cost for any IT certifications can do wonders for morale and productivity.