Sr. Support Analyst, Trading Application, Information Technology

CLSA; Pune District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

CLSA is seeking a seasoned Trading Operations professional to ensure continuous, reliable operation of its core mission-critical Trading application stack. You will act as SME for OMS/EMS and CLSA data/reporting, supporting Asia's leading brokerage across global front office systems.

You will collaborate with development and support teams to rollout new services, mentor junior staff, and enforce governance and ITIL practices while staying responsive to internal teams and business heads worldwide.

Qualifications

• Bachelors/Masters in IT/CS required or equivalent.
• 6-7 years in front office trading app support / implementation.
• Experience in Equities front office systems preferred.
• Strong SQL and Unix skills; good problem solving.
• ITIL process adherence with change/release/incident handling.
• Experience working with end customers and vendors.

Responsibilities

• Ensure excellent 24x7 operation of CLSA's core trading app stack.
• Serve as SME for OMS/EMS (primary) and CLSA reference data/reporting (secondary).
• Work on trading operations for Asia's leading brokerage's Global Front Office Systems.
• Interact with dealers, traders, business heads globally as required.
• Mentor junior staff and train operatives; participate in on-call rotation.
• Collaborate with development/support to rollout new services seamlessly.
• Maintain governance and protect confidentiality, integrity, and availability.

Skills

SQL

Unix

Java

Perl

Troubleshooting

Stakeholder management

Education

Bachelor's / Master’s in IT/Computer Science

Tools

Gigaspaces

Tibco

Job description

Key Areas of Responsibilities

Ensure excellent 24x7 Operation of CLSA's core mission-critical Trading application stack. Act as the SME for all OMS/EMS (primary) and CLSA reference data / reporting (Secondary) Work on Trading Operations for Asia's Leading Brokerage's Global Front Office Systems Interact with Dealers/Traders/Business Heads across the globe as required Global role covering Execution Services Partner closely with Application Development and Support teams to rollout new services seamless and efficiently. Act as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectively Establish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality, Integrity and Availability of CLSA's information assets. Participate in on-call support rotation Schedule and document regular changes according to company's change management rules & guidelines Ensure that production environment is kept stable and efficient Adherence to CLSA documented governance guidelines Provide at all times an excellent, fast and responsive service to other teams.

Requirements

Bachelors / Masters in IT/Computer science degree is ok At-least 6-7 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years. Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank. Development and Production support experience with good problem solving and trouble shooting skills. Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed. Prefer candidates with regional experience Good communication skills Open to candidates from all locations - preference is right fit to the role Good technical knowledge in SQL and Unix Strong Stakeholder management for application related stakeholders ITIL process adherence (change, release, incident, problem management) Java and Perl skills is added advantage Knowledge of SQL Tuning and debugging Knowledge of Gigaspaces and Tibco.

Stay informed on CITIC CLSA Job Opportunities

CITIC CLSA provides global investors and corporate executives with insights, liquidity and capital to drive their growth strategies. Award-winning research, an extensive Asia footprint, direct links to China and highly experienced finance professionals differentiate our innovative products and services in asset management, corporate finance, equity and debt capital markets, securities and wealth management. As part of CITIC Securities (SSE: 600030, SEHK: 6030), China's leading investment bank, CITIC CLSA is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China. CITIC CLSA operates from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit http://www.clsa.com.