Sr. Support Analyst

Tech Mahindra; Chennai District; On-site; INR 6,692,000 - 9,560,000; Full time

Job summary

Tech Mahindra seeks an experienced professional in DevOps and Linux operations for application support and monitoring enhancements.

7-9 years of hands-on experience with GitLab CI/CD, Docker, Kubernetes, Ansible, and related tooling will help optimize customer data services and infrastructure monitoring.

Qualifications

• 7-9 years of professional working experience in DevOps and Linux operations.
• Hands-on experience in application support, monitoring and operational enhancements.

Responsibilities

• Role involves Application Functional Support and Customer Data & Services.

Skills

DevOps practice

Linux operations

Analytical skills

Oral and written communication

Tools

GitLab CI/CD

Docker

Kubernetes

Ansible

KaaS

Nginx

SSL certificates

ELK Stack

Job description

Role & responsibilities

Application Functional Support Customer Data & Services

Preferred candidate profile

7-9 years of professional working experience in Devops practice and Linux operations, hands-on experience in application support, monitoring and operational enhancements.

• DevOps Practice git lab CI/CD, container orchestration (Docker, Kubernetes), Ansible and other DevOps collaboration platform & Linux.
• Hands-on experience in Infrastructure as service IaC, Kubernetes as service KaaS
• Internet & Intranet architecture Understanding about Load balancer, Nginx, Proxy, SSL certificates
• Working knowledge of ELK Stack (open-source centralized logging and observability platform)
• Hands-on experience with infrastructure and monitoring provisioning tools
• Application monitoring and troubleshooting skills
• Proficiency in log monitoring, dashboard creation, and alert setup
• Proficient in analytical skills
• Excellent oral and writing communication skills