Principal Specialist - Global Mobility

Prattwhitney; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

RTX Corporation is seeking a Global Mobility Sr. Supervisor in Bengaluru to lead a team of Global Mobility Coordinators and actively support mobility assignments across global locations.

In this working supervisory role, you will escalate complex mobility issues, ensure compliance, manage international assignment workflows, and drive data accuracy and process improvements using Equus and ServiceNow, aligning with RTX policies and KPI expectations.

Qualifications

• Bachelor’s or Master’s degree in a related discipline.
• 7–10 years in global mobility or HR operations with international assignments.
• Proven leadership experience in mobility or HR operations teams.
• Strong analytical skills and problem-solving ability.

Responsibilities

• Lead a team of Global Mobility Coordinators and set daily/weekly priorities.
• Escalation point for complex mobility issues and cross-functional coordination.
• Oversee international assignment execution, compliance and documentation.
• Develop and maintain templates, process documentation and workflows.
• Ensure data accuracy, reporting and audit readiness using Equus and ServiceNow.

Skills

Leadership

Analytical skills

Communication

Cross-functional collaboration

HR operations

Education

Bachelor's or Master’s degree

Tools

Equus

ServiceNow

Job description

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry‑leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity.

The Global Mobility Sr. Supervisor serves as a working supervisor, leading a team of Global Mobility Coordinators while actively supporting mobility assignments. In this role, you act as the primary escalation point and subject matter expert for complex mobility issues impacting assignments across global locations.

Key Responsibilities

• Leadership and Team Management: Lead, coach and develop a team of Global Mobility Coordinators. Set daily and weekly priorities, manage workload distribution and monitor service delivery performance. Provide guidance on policy application, scenario assessment and problem resolution. Partner with the broader Global Mobility team to ensure full coverage, timely resolution of assignment‑related tasks, and consistent delivery against established KPIs and performance metrics.
• Escalation Management & Problem Resolution: Serve as the escalation point for complex mobility issues while directly working cases and employee inquiries to support the mobility processes, compliance or cross‑functional dependencies. Apply strong analytical and judgement skills to diagnose root causes, evaluate downstream impacts and drive coordinated actions across Global Mobility Operations. Communicate and involve partners across Global Mobility ecosystem to solve and resolve issues. Partner closely with internal stakeholders and vendors to ensure timely execution and resolution to provide positive employee experience.
• Program and Workflow Oversight: Oversee international assignment execution to ensure accuracy, compliance and timely processing. Ensure that assignment documentation, workflows and system data remain compliant. Monitor adherence to global mobility policies and ensure consistent application across the team. Review and approve coordinator work outputs, including process deliverables and checks and balances.
• Data, Reporting & Compliance: Oversee the team’s use of tools (e.g., Equus and ServiceNow) to ensure accurate data, reporting and audit readiness. Lead review and validation of data for accuracy, compliance and internal control requirements. Ensure the team maintains documentation and follows processes aligned with established procedures, rules and RTX policies.
• Operational Excellence: Identify process inefficiencies and lead improvement initiatives that support digitization, automation and enhanced stakeholder experience. Partner with Business Services support broader optimization efforts across systems, documentation, service delivery and design. Develop and maintain updated templates, process documentation, and cross‑functional mobility processes.

Qualifications

• Bachelor’s degree or a master’s degree in a related discipline.
• 7-10 years of experience in global mobility or HR Operations including experience with complex international assignments.
• Demonstrated leadership experience, including coaching or managing global mobility or HR operations teams.
• Strong critical thinking and analytical skills with the ability to address complex scenarios and develop recommendations.
• Proven ability to resolve issues independently and coordinate cross‑functional actions including across geographies.
• High proficiency with systems including mobility systems such as Equus and ServiceNow.
• Exceptional organizational skills and ability to manage multiple priorities in a high‑pace environment.
• Works U.S. business hours and partners closely with the U.S. team to maintain seamless coordination.
• Ability to build strong relationships and excellent written & verbal communication skills.
• Ability to work effectively in a high‑paced and deadline‑driven atmosphere.
• Strong customer relationship management.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.