Senior Analyst- Offboarding

RTX; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

RTX in Bengaluru, India is seeking an Offboarding Analyst to support HR operations and ensure compliant offboarding and severance workflows across the organization.

Responsibilities include severance payout processing, guidance to HR partners, data analysis, and collaboration with external vendors.

Candidates should have ServiceNow and Workday experience, advanced MS Excel skills, attention to detail, and strong communication across all levels.

Qualifications

• Experience in an HR Shared Services Center or similar customer-facing environment.
• Ability to work with highly sensitive and confidential material.
• Strong customer service skills and communication abilities.
• Strong ServiceNow Case Management experience.
• Advanced MS Excel skills.
• Critical thinking beyond standard work.
• Experience with Workday.

Responsibilities

• Severance programs: termination with severance payout.
• Provide guidance to HRP on separation packages.
• Analyze decisional unit output for accuracy.
• Create and manage spreadsheets to support severance payouts.
• Resolve inquiries regarding payout processes for accuracy and timeliness.
• Coordinate outplacement services with external vendors.
• Analyze pension information and service years for severance considerations.
• Prepare required attachments per federal law (ADEA/OWBPA).
• Create individual severance packets and manage updates.
• Guide HRP on documentation and special circumstances for separations.
• Manage severance questions across the value stream.
• Audit and dispatch severance packets to HRP.
• Process signed severance agreements and ensure compliance.
• Offboarding: handle voluntary terminations in Workday without severance payout.
• Oversee end-to-end offboarding and troubleshoot bot issues.
• Address termination inquiries across the value stream.

Skills

HR Shared Services

Confidential data handling

Customer service

ServiceNow

MS Excel

Critical thinking

Workday

Education

BA/BS in HR/Business

Tools

ADP Enterprise v5

Workday

Job description

Date Posted: 2026-08-04

Country: India

Location: IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type: Hybrid

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

HR Operations Discipline

Drive the execution and continuous improvement of centralized processes and HR transactional support. Develop and document standard processes, manage key HR systems, and implement solutions to advance the efficiency and effectiveness of HR service delivery in line with current regulations, business controls and established service level agreements. Perform data analysis, collaborate with HR to ensure accurate and timely execution for HR processes, identify areas of opportunity, and troubleshoot issues. Partner with external vendors as needed to ensure effective employee and business support.

The Offboarding Analyst position in People Services is a part of the Employee Relations (ER) Operations Offboarding Team in a Shared Services environment. The Offboarding position supports all Business Units in the US (excluding Puerto Rico) and provides direct and indirect support to employees, managers, HR professionals, and HR Employment Counsel. In addition, the Offboarding Analyst provides compliance support to RTX policies and local, state and federal law, analyses customer needs, supports day-to-day activities and operational efficiency, to meet or exceed defined goals and objectives.

Experience/Qualifications

• Previous experience in an HR Shared Services Center or a similar customer-facing type of environment
• Ability to work with highly sensitive and confidential material
• Strong customer service skills
• Strong ServiceNow Case Management Experience
• Advanced skill with MS Excel
• Critical thinking beyond standard work
• Experience with Workday

Preferred Experience/Qualifications

• Experience with ADP Enterprise version 5
• Ability to partner and interact with managers, HR Partners and employees
• Strong attention to detail
• Excellent communication skills (written and oral) with all levels of the organization
• Proficient knowledge of MS Office applications

Education and Certifications

• BA/BS degree in Human Resources, Business Administration, Finance or related business field required with 4-7 years’ experience.

Work Shift

• Candidate is required to work for Eastern time zone (US).

Typical Roles/Area of Focus

• Reduction in Force (RIF) Guidance/Support
• Voluntary termination Guidance/Support
• Offboarding Guidance/Support

Responsibilities

• Severance Programs - termination with severance payout
• Guidance and support to HRP community on separation packages
• Analyse Decisional Unit output for accuracy
• Create and manage the manual spreadsheet to support the severance payout process
• Research and resolve inquiries regarding the payout process to ensure complete, accurate and timely payout
• Activate outplacement service based on customized levels and partner with external outplacement services vendor
• Analyze union code pension information and service years
• Customize the ADEA (also known as OWBPA) required attachments per Federal law monthly
• Create the Special Tax for applicable states and partner with CoE to stay current on state requirements
• Create an individual severance packet once all research has been finalized and manage updates as applicable
• Provide guidance to HRP regarding documentation clarification
• Provide guidance and decision-making input to HRP for special circumstances on various RIF’s
• Manage and troubleshoot employee severance questions across the Value Stream on behalf of the customer experience
• Audit and send out severance packet to HRP including analysing changes
• Process Signed severance agreements and ensure compliance
• Offboarding - Voluntary Terminations in Workday without severance payout
• Manage the end-to-end Offboarding process including troubleshooting Bot technical issues
• Manage and troubleshoot employee termination questions across the Value Stream on behalf of the customer experience

The incumbent is responsible for complying with RTX “Code of Ethics,” the “Policy Statement on Business Ethics and Conduct in Contracting with the U.S. Government,” and related policies. In executing his/her responsibilities, incumbent shall take all steps necessary to foster open communications and to support RTX compliance, business practices, DIALOG, and Ombudsman programs.

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company or the terms of any collective bargaining agreement. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Requires theoretical knowledge typically obtained through University Degree. Limited to some knowledge of RTX organization.

Typically requires a University Degree or equivalent experience and less than 2 years prior relevant experience.

Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Requirements: