Sr. Specialist - Insurance - P&C Underwriting 4D

1401 Genpact India Pvt. Ltd.; Jharsa; Hybrid; INR 300,000 - 540,000; Full time

Job summary

Genpact India Pvt. Ltd. in India is seeking a claims analyst to review and process insurance claims, ensuring accuracy, compliance with underwriting and regulatory standards, and clear communication with claimants and providers.

You will assess eligibility, interpret policy coverage, and determine appropriate payments, while investigating discrepancies and contributing to workflow improvements. This hybrid role supports growth in AI-enabled claim processing across teams.

Qualifications

• Actuarial, economics, finance or risk management/insurance degrees.
• Certifications such as ARe, CCO, CFE, CPHRM, CRCM are considered desirable.

Responsibilities

• Review and analyze insurance claims for accuracy, completeness, and regulatory compliance.
• Communicate with claimants, providers, and internal stakeholders to gather required information for processing.
• Assess eligibility, interpret policy coverage, and make coverage and payment determinations.
• Investigate, resolve, and document discrepancies within defined turnaround times.
• Maintain audit-ready records of all claim processing activities in alignment with policies.
• Collaborate with cross-functional teams to streamline workflows and improve processing accuracy.
• Contribute to process improvements using data insights and domain expertise.

Skills

Property & Casualty Insurance

Regulatory Compliance Management

Underwriting

Education

Bachelor's degree in Actuarial Science

Bachelor's degree in Economics

Bachelor's degree in Finance

Bachelor's degree in Risk Management and Insurance

Master's degree in Statistics

Job description

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities

• Review and analyze insurance claims to ensure accuracy, completeness, and compliance with underwriting and regulatory standards.
• Communicate effectively with claimants, providers, and internal stakeholders to gather required information and documentation for claim processing.
• Assess claim eligibility, interpret policy coverage, and make accurate coverage and payment determinations.
• Investigate, resolve, and document claim discrepancies, escalations, and exceptions within defined turnaround times.
• Maintain precise, audit-ready records of all claim processing activities in alignment with company policies.
• Collaborate with cross-functional teams to streamline workflows, eliminate inefficiencies, and enhance processing accuracy.
• Contribute to process improvement initiatives by leveraging data insights, domain expertise, and technology tools.

Qualifications

Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics Certifications Associate in Reinsurance (ARe) - American Institute of InsuranceAmerican Institute of Insurance, Certified Compliance Officer (CCO) - VskillsVskills, Certified Fraud Examiner (CFE) - ACFEACFE, Certified Professional in Healthcare Risk Management (CPHRM) - AJOFM DambovitaAJOFM Dambovita, Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP)

Required Skills

Property & Casualty Insurance, Regulatory Compliance Management, Underwriting Language English (Required) Language Proficiency - Upper Intermediate - B2

Additional Job Location - Job Type Regular Master Skill List - Insurance - P&C Underwriting Remote Type - Hybrid Work Shift - Rotating (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.