Associate - Insurance - P&C Claims 5A

1401 Genpact India Pvt. Ltd.; Gurugram District; Hybrid; INR 600,000 - 800,000; Full time

Job summary

Genpact is seeking an Associate in Insurance - P&C Claims in Gurugram. The role involves assisting clients with auto insurance inquiries, assessing coverage needs, and processing policy changes efficiently.

You will collaborate with agents and underwriters to ensure compliance, while maintaining meticulous records of interactions and resolutions. The position offers hybrid work and opportunities to impact transformation in AI-driven insurance solutions.

Qualifications

• Bachelor degrees in Actuarial Science, Economics, Finance, or Risk Management & Insurance required.
• Master’s in Statistics advantageous.
• Certifications: AIC, CFE, CIC, CPCU preferred.

Responsibilities

• Assist clients with inquiries regarding auto insurance policies.
• Evaluate client insurance needs and recommend appropriate coverage options.
• Process policy changes, updates, and endorsements accurately.
• Resolve client concerns professionally and timely to maintain satisfaction.
• Collaborate with agents and underwriters for policy accuracy and regulatory compliance.
• Maintain detailed records of client interactions for audits and reporting.

Skills

Claims Management

Data Management

Insurance

Property & Casualty Insurance

English Proficiency

Education

Actuarial Science

Economics

Finance

Risk Management & Insurance

Statistics

AIC Certification

CFE Certification

CIC Certification

CPCU Certification

Tools

N/A

Job description

Associate - Insurance - P&C Claims Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities

• Assist clients with inquiries regarding auto insurance policies, providing clear and accurate information.
• Evaluate client insurance needs and recommend appropriate coverage options to ensure adequate protection.
• Accurately and efficiently process policy changes, updates, and endorsements.
• Resolve client concerns and issues in a professional and timely manner, maintaining high customer satisfaction.
• Collaborate with insurance agents and underwriters to ensure policy accuracy and regulatory compliance.
• Maintain detailed records of client interactions, policy updates, and resolutions for audit and reporting purposes.
• Support continuous improvement initiatives by providing feedback on processes and identifying opportunities for enhanced efficiency.

Qualifications

Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics Certifications Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Fraud Examiner (CFE) - ACFEACFE, Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC)American Academy of Professional Coders (AAPC), Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)

Required Skills

Claims Management, Data Management, Insurance, Property & Casualty Insurance Language English (Required) Language Proficiency - Intermediate - B1

Additional Job Location

Job Type Regular

Master Skill List - Insurance - P&C Claims

Remote Type - Hybrid

Work Shift - Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.