Sr./ Specialist- HR Service Center -Spanish Language Expert

Halliburton; Pune District; On-site; INR 400,000 - 700,000; Full time

Job summary

Halliburton is seeking a Sr./ Specialist- HR Service Center with Spanish language expertise to handle HR inquiries in Pune, India. The role involves responding to inquiries in Spanish and English, applying HR policies, and supporting HRIS data integrity in a dynamic global environment.

The position requires a Bachelor’s degree and 2–7 years in HR or customer service, with night shift flexibility and SAP/Employee Central experience. This is a full-time role at Halliburton’s Pune site.

Qualifications

• Bachelor degree required in HR or related field.
• Spanish B2 level and above preferred.
• 2–7 years of HR experience, including customer service.
• Experience with HRIS systems is a plus.

Responsibilities

• Respond to HR inquiries via phone, email, or portal.
• Use knowledge base and policies to resolve issues.
• Escalate complex cases to appropriate resources.
• Maintain data integrity in HRIS and track interactions.

Skills

Spanish language

English communication

HR Service Center

Education

Bachelor degree in HR or related field

Tools

SAP

Employee Central

Job description

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Sr./ Specialist- HR Service Center -Spanish Language Expert

Date: Oct 28, 2026

Location: Pune, MH, IN, 411001

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Duties

• Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center.
• Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail.
• Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource.
• Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained.
• Tracks all customer contacts and follows up to ensure satisfactory resolution.
• Serves as a first-level contact for most Human Resources administration issues.
• Helps other team members as required. Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment.

Key Responsibilities/Accountabilities:

We are looking for a HR Service Center Rep. Sr. to perform HR Delivery tasks according to standard processes/procedures. Perform analysis and suggest improvements on processes and tools. Run and participate in HR Delivery projects, Manage stakeholders and work closely with team.

Skillset:

• Strong Spanish written and verbal communication skills (B2/C1 level).
• Adaptable & Flexible.
• Ability to solve problems.
• Strong English written and verbal communication skills.
• Effective collaboration with the Stakeholders/ Team.

Qualifications

Basic Qualifications: Bachelor Degree, preferably within Human Resources or relevant experience within required area, Spanish B2 and above.

Total Years of Experience: 2-7 Years

Preferred Expertise: Experienced in HR Shared service. Hands on Experience on SAP / Employee Central.

Characteristics: Exposure to working on a highly dynamic environment. Flexible to work in night shifts.

Shift Timing: 6:00 PM IST to 3:00 AM IST (varies)

Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Sr. HR Service Center Representative and Specialist- HR Service Center Representative.

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Location

Sai Radhe Building 100, 101,Pune,Monaghan,411001, India

Requisition Number:212672
Experience Level:Experienced Hire
Job Family:Support Services
Product Service Line:GBS Admin
Full Time / Part Time:Full Time

Additional Locations for this position:

Compensation Information
Compensation is competitive and commensurate with experience.