Sr. Sales Executive

Zewar By Valchandson; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Zewar By Valchandson in Mumbai seeks an experienced Senior Sales Executive with a strong jewellery background to drive high-value sales, build lasting relationships, and elevate the brand through exceptional service and sales excellence.

You will manage premium walk-in clients, guide product selection across gold, diamond, bridal and luxury lines, and mentor junior staff while ensuring flawless store presentation and inventory support.

Qualifications

• 5-8 years of jewellery retail sales experience.
• Track record of achieving sales targets and handling high-value transactions.
• Strong CRM and negotiation skills.
• Excellent communication, presentation, and interpersonal skills.
• Knowledge of gold, diamond, and gemstone jewellery.
• Professional appearance and customer-centric approach.
• Ability to work in fast-paced luxury retail.

Responsibilities

• Handle premium walk-in customers with personalized service.
• Drive sales of gold, diamond, bridal, and luxury jewellery.
• Build and maintain relationships with customers.
• Achieve store and individual sales targets.
• Guide product selection, styling, and investment purchases.
• Generate repeat business through engagement and follow-ups.
• Support inventory, stock audits, and store operations.
• Ensure visual merchandising and presentation standards.
• Assist in training junior staff.

Skills

Sales experience

Customer relationship management

Negotiation

Presentation skills

Communication skills

Luxury retail

Job description

We are looking for an experienced Senior Sales Executive with a strong background in the jewellery industry to drive high-value sales, build long-term customer relationships, and contribute to the growth of the brand through exceptional customer service and sales excellence.

Key Responsibilities

• Handle premium walk-in customers and provide a personalized shopping experience
• Drive sales of gold, diamond, bridal, and luxury jewellery collections
• Build and maintain strong relationships with existing and prospective customers
• Achieve individual and store sales targets consistently
• Guide customers on product selection, styling, and investment purchases
• Generate repeat business through customer engagement and follow-ups
• Support inventory management, stock audits, and store operations
• Ensure visual merchandising and store presentation standards are maintained
• Assist in training and mentoring junior sales team members

Requirements

• Minimum 5-8 years of experience in jewellery retail sales (mandatory)
• Proven track record of achieving sales targets and handling high-value transactions
• Strong customer relationship management and negotiation skills
• Excellent communication, presentation, and interpersonal skills
• Good understanding of gold, diamond, and gemstone jewellery
• Professional appearance and customer-centric approach
• Ability to work in a fast-paced luxury retail environment