Sr. Sales Coordinator

Filtrowin Industries; Ernakulam; On-site; INR 300,000 - 450,000; Full time

Job summary

Filtrowin Industries in Ernakulam, Kerala, invites female candidates with 3+ years of experience for a Sales Administrative role. The position focuses on preparing and maintaining all sales documents and coordinating with internal teams to ensure smooth order processing and delivery.

The role requires handling client inquiries in Malayalam, English and Hindi, maintaining customer data, and supporting tender processes and after-sales activities to ensure customer satisfaction.

Responsibilities

• Prepare and maintain quotations, purchase orders, invoices, contracts and agreements.
• Coordinate with internal departments to ensure timely order processing and delivery.
• Follow up with clients for order confirmation, payments and feedback.
• Maintain customer database and sales records; assist in drafting sales reports and forecasts.
• Respond to email and phone inquiries related to sales and product details.
• Schedule client meetings and calls; support tenders and vendor registration.
• Handle after-sales support and ensure customer satisfaction.
• Communicate effectively in Malayalam, English and Hindi.

Job description

Female candidates with more than 3 years of experience are preferred.

Prepare and maintain all sales documentation such as quotations, purchase orders, invoices, contracts, and agreements.

Coordinate with internal departments to ensure timely order processing and delivery.Follow up with clients for order confirmation, payments, and feedback.

Maintain and update the customer database and sales records. Assist in drafting and submitting sales reports, forecasts, and analysis.Respond to email and phone inquiries related to sales and product details.

Schedule and coordinate client meetings and calls for the sales team. Support the sales team with documentation required for tenders, vendor registration. Handle after-sales support and ensure customer satisfaction.

Communication skill in Malayalam,English &Hindi (Fluent in English &Hindi)

Ensure compliance with company policies and procedures in all documentation.