Sr. Sales Consultant (Tours & Travels)

Grassroots BPO Pvt Ltd; Bengaluru; On-site; INR 279,000 - 502,000; Full time

Job summary

Grassroots BPO Pvt Ltd in Bengaluru seeks a sales executive to generate outbound calls, explain travel packages, follow up leads, and convert inquiries into bookings while achieving daily targets.

You should have 2+ years in tours and travel package sales, good knowledge of India’s geography, and strong communication and negotiation skills for a target-driven role. Shift timing 10:00 AM-7:00 PM, full-time employment.

Qualifications

• Excellence in outbound sales and ability to upsell travel packages.
• Strong verbal communication and interpersonal skills.
• Proven ability to manage leads and close bookings.

Responsibilities

• Generate sales through outbound calling and promote tour and travel packages.
• Follow up on leads and convert enquiries into bookings.
• Understand customer travel requirements, preferences, and budget.
• Explain and promote suitable tour and travel packages with pricing details.
• Communicate package inclusions, exclusions, and terms clearly.
• Follow up consistently to convert leads into confirmed bookings.
• Achieve daily, weekly, and monthly sales targets.
• Maintain records of calls, leads, follow-ups, and sales.
• Coordinate with internal teams for booking confirmations.

Skills

Outbound calling

Communication skills

Lead management

Negotiation

Target driven

Job description

To generate sales through outbound calling, effectively communicate tour and travel packages to prospective customers, follow up on leads, and convert enquiries into confirmed bookings while achieving assigned sales targets.

Make outbound calls to prospective customers and generate sales opportunities.

Understand customer travel requirements, preferences, and budget.

Explain and promote suitable tour and travel packages.

Clearly communicate package details, pricing, inclusions, exclusions, and terms.

Follow up consistently with interested customers and convert leads into confirmed bookings.

Achieve daily, weekly, and monthly sales targets.

Maintain strong customer relationships and ensure a positive sales experience.

Handle customer queries and provide accurate information regarding packages and bookings.

Maintain proper records of calls, leads, follow-ups, and sales.

Coordinate with the relevant internal teams for booking confirmation and customer requirements.

Ensure timely closure of qualified leads.

Maximize sales opportunities and earn performance-based incentives.

Candidate Profile

>2 years of experience in Tours & Travels Package sales

Good knowledge of the geography of India is mandatory, including major states, cities, tourist destinations, routes, and popular travel circuits.

Should be able to understand customer travel requirements and suggest suitable destinations and tour packages.

Knowledge of popular domestic travel destinations and tourism routes will be an added advantage.

Experience in travel, tourism, hospitality, or related industries will be an advantage.

Excellent communication and convincing skills.

Strong customer-handling and negotiation abilities.

Comfortable making a high volume of outbound calls.

Target-oriented with a strong focus on conversions.

Good follow-up and lead-management skills.

Basic computer knowledge and ability to maintain sales records.

Positive attitude and willingness to work in a target-driven environment.

Experience >2 Years

Shift Timing 10:00 AM - 7:00 PM

Week Off Rotational

Employment Type Full-Time