Property Manager

Jones Lang LaSalle Incorporated; Mumbai City; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay and benefits

Job summary

Brightstone is seeking a Property Manager for an on-site role in Mumbai. You will oversee residential site operations, manage budgets, liaise with clients and contractors, and ensure compliance with safety and maintenance standards.

The position involves leading a site team, driving service delivery, and preparing management reports. The ideal candidate will have an engineering degree and 7–8 years in facility/real estate/hospitality or construction, with residential site experience preferred.

Qualifications

• Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent.
• Residential site experience preferred.

Responsibilities

• Guide and develop site manpower; support teams as required.
• Formulate budgeting controls; monitor SLA/KPI for Brightstone and outsourced agencies.
• Maintain SLAs and keep performance indicator scores high.
• Oversee timely renewal of agreements; manage invoices and payments.
• Review vendor quotations and invoices; ensure cost sheet signoffs.
• Ensure accurate billing information and attendance records.
• Plan manpower for the site and participate in hiring.
• Conduct daily site rounds for maintenance of structures and services.
• Coordinate with client SPOC on annual budget and site ops strategies.
• Submit Daily/Monthly Management Reports (DMR/MMR).
• Ensure health and life safety regs/manuals are followed.

Education

Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent

Job description

Tailored residential property management, with Brightstone. Managing housing complexes, residential townships and residential communities requires subject matter expertise, customised services and a commitment to creating a seamless yet enjoyable living experience. At Brightstone - we are setting a new standard for excellence in residential property management, focused on enhancing resident satisfaction and property value for housing societies nationwide.

Position: Property Manager, City name Business: Property and Asset Management, City name.

What this job involves

• Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for Brightstone and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to Brightstone office and following up for the invoice.
• Ensuring Accuracy of billing information.
• Manpower planning for the site (playing a major role in their hiring process etc.)
• Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
• Ensure proper teamwork for all the facilities.
• Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
• Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
• Dealing with occupants’ queries in verbal/ written form.
• Ensuring robust complaint management process is in place and is followed meticulously
• Communicating and circulating information to occupants’ authorities on operational complications.
• Ensuring health and life safety regulations/ manuals are adhered on site
• All risk assessment recommendations are implemented and enforced for compliances.
• Creating business continuity plans.
• Resolving emergency maintenance matters with urgency.
• Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
• Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
• Coordinate and maintain the as-built drawing and transition document library.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan “No Safety No Work”.

Clients: Raheja Artesia

Site dynamics: 1. Work Schedule: 2. Site team: e.g.: Property Manager + 19 3. Other details if any Reporting: You will be reporting to Operation Manager.

Being Analytical and Meticulous, Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills.

Qualifications

• You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry.
• For residential sites candidates with residential experience will be preferred.

What we can do for you

• dedicated Total Rewards Program
• competitive pay and benefits package

Location: On-site –Mumbai, MH

Scheduled Weekly Hours: 40

At Brightstone, we’re committed to redefine residential property management across India through innovation, expertise and our drive for excellence. Our people are our greatest asset when it’s comes to achieving this – professionals who bring passion and precision to every aspect of residential property management.