Sr. Network Technical Specialist

NTT DATA, Inc.; Bengaluru Urban; On-site; INR 800,000 - 1,200,000; Full time

Job summary

NTT DATA, Inc. is seeking experienced professionals for roles in handling complex security infrastructure, particularly within a managed services environment. Candidates should have 4-10 years of relevant experience, with primary skills in Cisco SDWAN and a strong client-focused approach.

The ideal candidates will have a Bachelor's degree in IT/Computing and must demonstrate excellent communication skills across diverse cultures. This role demands the ability to remain calm under pressure and willingness to work extended hours.

Qualifications

• 4-7 years of experience for Senior Engineer and 7-10 years for Technical Specialist.
• Strong background in IT engineering within medium to large ICT organizations.
• Proficiency in planning activities and projects in advance.

Responsibilities

• Handle complex security infrastructure within a managed services environment.
• Ensure a positive client experience through effective communication and adaptation.

Skills

Cisco SDWAN

Cisco wireless

ITIL processes

Excellent communication skills

Client-focused approach

Education

Bachelor's degree in IT/Computing

Job description

To thrive in this role, you need to have:

• Proven experience handling complex security infrastructure within a managed services environment.
• Experience required for Senior engineer is 4-7 Years and for Technical specialist it is 7-10 Years
• Primary skill - Cisco SDWAN, Secondary - Cisco wireless
• Strong background in IT engineering, preferably within medium to large ICT organizations.
• Deep working knowledge of ITIL processes.
• Proficiency in planning activities and projects well in advance.
• Strong client-focused approach, ensuring a positive client experience.
• Excellent communication skills, with the ability to work across different cultures and social groups.
• Effective listening skills and an ability to adapt to changing circumstances.
• Ability to remain calm and positive under pressure, and willingness to work longer hours when necessary.
• Bachelor's degree or equivalent qualification in IT/Computing or equivalent work experience.