Sr Network Engineer- Network Operations & Support - Platform Planning & Network Design

Tata Communications

Chennai District

On-site

INR 600,000 - 800,000

Full time

14 hours ago

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Job summary

Tata Communications is hiring for a Fibre Services Operations role in Chennai. You will plan, design, and As-built fibre assets, updating GIS tools and coordinating with on-shore field engineers and suppliers to ensure timely delivery.

You will also be responsible for maintaining SLA/FTR targets, managing data accuracy, and presenting performance updates in customer meetings. Strong communication and documentation skills are essential.

Qualifications

Engineering degree or technical field required.
4+ years of experience in fibre services/telecom operations preferred.
Experience with GIS tools and fibre planning/design is essential.

Responsibilities

Support Fiber Planning and Design activities.
Update GIS with As-built documents received.
Coordinate with on-shore field engineers and suppliers to complete tasks on time.
Maintain SLA and FTR targets.
Prepare reports and present updates to customers.

Skills

Telecom architecture

Fiber planning

As-built design

Stakeholder comms

Supplier management

Documentation

Education

Technical/Engineering degree

Tools

Smallworld

AutoCAD

COPS/Mori

MapAll

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

About The Company

Broad outline of the Role

Responsible for driving day to day system and service engineering and operations. This is an operational role within Fibre services to Plan, Design and As built the Fibre assets in GIS tools that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Minimum Qualification & Experience

Technical/ Engineering degree with 4-12 years of experience

Key Responsibilities

Support Fiber Planning and Design
To update GIS systems with the As-built documents received
To co-ordinate with On-shore Field engineers and Suppliers to complete the Assigned works on time.
To maintain SLA and FTR 100%
To maintain Self data and customer data secured and without error.
To be active in Customer and internal meetings.
Handling KPI’s of the customer
Reports to be prepared and share to the customer
Customer call to be scheduled and presenting the slides

Technical Competencies

Candidate should Know about Telecom network Architecture and its components, should have detailed knowledge on Optical Fiber Network and Geographical information system and its tools such as Auto CAD, Small world etc. Should have detailed knowledge about Fiber planning, Designing and As-builts, Quantity Surveying and Supplier management.
Candidate should have good Communication skills to have different level of conversations with the on-shore / Off-shore stake holders.
Responsible for new build, customer connections, network upgrades, diversionary works, and customized solutions
Continued driving of improvement in costs, timescales, and quality
To produce detailed industry-standard documentation of the design (HLD, LLD, and As-built) and update on Inventory Management Systems
Design of the telecommunications industry and its practices/standards regarding the fibre construction costs to build an optical network
Must have skills in defining, evaluating, solving, and presenting alternatives to complex engineering problems and in applying engineering and economic principles while conducting studies and surveys to analyze a technical system or design

Tools & Application