Sr Mgr Hospitality

Della Townships India; Mumbai; On-site; INR 4,000,000 - 5,500,000; Full time

Job summary

Della Group in Mumbai seeks a Sr. Manager, Hospitality to orchestrate flawless, ultra-luxury service for the Chairman & Managing Director and select corporate guests.

You will lead a team of butlers, work with elite chefs, and ensure silver-service quality during high-stakes meetings and exclusive events. The role demands mastery of fine dining, meticulous table management, and discreet, diplomatic handling of guests at the highest level.

Qualifications

• 6–8 years luxury hospitality experience.
• Experience as Head Butler, Estate Manager or F&B Manager preferred.
• Proven ability to manage VVIP events with discretion.
• Excellent communication and interpersonal skills.
• Fluent in professional service standards and international cuisines.

Responsibilities

• Executive & VVIP Meeting Management: orchestrate hospitality for CMD meetings, board reviews, and high-level hosting with impeccable timing and service.
• Table Curation & Butler Leadership: train and lead butlers to deliver silver-service and meticulous table presentation.
• Culinary Collaboration & Menu Planning: work with Chefs to create bespoke menus and upscale snacks/beverages for executive meetings.
• Operations & Inventory Control: manage luxury catering assets, SOPs for hygiene, and ensure premium service standards.

Skills

Fine dining etiquette

Leadership

Table management

Communication

Diplomatic etiquette

Event coordination

Job description

Designation - Sr.Mgr Hospitality

Location: Mumbai

Reports To: Chairman & Managing Director (CMD)

Position Overview The Sr.Mgr. Hospitality will be responsible for orchestrating flawless, ultra-luxury hospitality operations tailored specifically for the Chairman & Managing Director (CMD) and high-profile corporate stakeholders. This critical role demands a master of fine dining, meticulous table management, and high-level event coordination. You will oversee premium food and beverage execution - ranging from daily executive working lunches and snacks to high-stakes VVIP board meetings - while leading a team of professional butlers and collaborating directly with elite chefs.

Key Responsibilities

• Executive & VVIP Meeting Management: Execute seamless hospitality logistics for all high-level meetings, board reviews, and VVIP hosting sessions involving the CMD. Ensure impeccable timing, presentation, and service flow for diverse requirements, including executive lunches, afternoon high-tea, snacks, and formal dinners. Maintain absolute confidentiality, discretion, and diplomatic etiquette at all times during sensitive corporate gatherings.
• Table Curation & Butler Leadership: Direct and train a team of professional butlers to deliver silver-service standard table settings, silver service, and personalized guest care. Oversee meticulous table planning, including the selection of premium chinaware, glassware, cutlery, linens, and floral arrangements customized to the occasion. Maintain a microscopic eye for detail regarding table cleanliness, posture of service staff, and the temperature of served items.
• Culinary Collaboration & Menu Planning: Partner directly with Chefs to curate bespoke, high-quality menus that align with the CMD's preferences and dietary requirements. Design innovative, high-end snack and beverage menus suitable for quick-turnaround corporate meetings. Oversee ingredient sourcing quality and presentation standards before any dish reaches the executive table.
• Operations & Inventory Control: Manage the inventory of all luxury catering assets, fine dining equipment, and premium pantry supplies. Establish and enforce strict SOPs (Standard Operating Procedures) for hygiene, food safety, and white-glove service standards.

Candidate Profile

• Experience: 6-8 Years of luxury hospitality experience. Backgrounds as a Head Butler, Estate Manager, or F&B Manager within 5-star luxury hotels (e.g., Taj, Oberoi, Leela), ultra-luxury cruise liners, or high-net-worth (HNW) private estates are highly preferred.
• Service Mastery: Deep expertise in fine dining etiquette, international cuisines, wine pairings, and modern table presentation rules.
• Leadership: Proven ability to manage, motivate, and groom butler and pantry teams to maintain flawless service under pressure.
• Communication: Exceptional verbal communication and interpersonal skills, with the polish required to interact closely with C-suite executives and global dignitaries.
• Traits: Proactive problem solver, highly organized, resilient, and deeply committed to the art of luxury service.