Sr Manager-Ops

Metlife; Dadri; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Metlife in Noida is seeking a professional to drive end-to-end coordination of reinsurance playbook execution across global regions and functions, ensuring timely leadership signoffs and high-quality outputs.

You will coordinate deep-dive contract reviews, manage the lifecycle of observations, and oversee the change notification process with cross-functional stakeholders to maintain governance and delivery standards.

Responsibilities

• Drive end-to-end coordination of reinsurance playbook execution across global regions and functions; track leadership approvals.
• Coordinate deep-dive contract reviews; schedule kickoff meetings, status updates, and executive presentations.
• Manage lifecycle of observations from playbooks and reviews; track remediation and closure documentation.
• Oversee reinsurance change notification process; review submissions for completeness and coordinate signoffs.

Job description

Location

Noida

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

No

Responsibilities

• Drive end-to-end coordination of reinsurance playbook execution across global regions and functions, including driving communications, managing timelines, performing reviews of completed templates (form and substance), ensuring readiness for stakeholder signoffs, and tracking timely completion of leadership approvals while escalating risks to timelines or quality
• Coordinate execution of deep dive contract reviews, including scheduling and facilitating kickoff meetings, status updates, and executive presentations; driving completion of deliverables by cross-functional SMEs (e.g., contract review template and presentation); tracking progress; proactively following up on delays; and escalating risks to ensure timely and high-quality execution
• Manage the end-to-end lifecycle of observations identified through playbooks and deep dive reviews, including maintaining centralized tracking, ensuring clear ownership and status visibility, monitoring remediation progress, following up with stakeholders, and assessing the adequacy and appropriateness of supporting documentation prior to closure in accordance with governance standards
• Oversee the reinsurance change notification process, including reviewing form submissions for completeness and quality, following up on gaps or inconsistencies, tracking completion timelines, coordinating stakeholder signoffs,