Sr. Manager - Network Operations and Management

Indian Financial Technology And Alliedservices; Mumbai; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Indian Financial Technology And Alliedservices seeks a Lead Network Operations professional to oversee daily network operations, ensuring availability, security, and performance across the organization’s network infrastructure. You will collaborate with diverse teams to optimize and secure the environment.

With 10+ years of experience in banking/tech networks, you will drive capacity planning, incident resolution, and network design in cloud and on-premises settings, while maintaining

Qualifications

• 10+ years of experience in networking, preferably in Banking/Tech environments.

Responsibilities

• Maintain day-to-day operations of the organization's network infrastructure.
• Analyze performance, capacity planning, and implement tuning to improve efficiency.
• Maintain up-to-date network documentation and diagrams (SOPs, HLD/LLD).
• Manage change, incident, and escalation processes per ITIL/ITSM practices.
• Ensure security patches and hardening of network devices and solutions.
• Coordinate with internal teams and vendors to resolve incidents within SLAs.
• Publish dashboards and status updates for stakeholders.

Skills

Network management

SDN & VXLAN

Cloud networking

MPLS & VPN

WAN/LAN security

Network monitoring tools

TCP/IP & routing

Security frameworks

ITIL/ITSM

Education

Any Graduate

Tools

SolarWinds

Nagios

Wireshark

VMware NSX

Cisco ACI

Job description

Summary: Lead Network Operations shall be responsible for ensuring the day-to-day operations and maintenance of the organization's network infrastructure in accordance with the business needs of ensuring the availability, security, and performance of the network environment. Collaborate with diverse teams to ensure the smooth functioning, security, and optimization of the network environment.

Employment Type: 5-year Fixed-Term Contract.

Education: Any Graduate.

Experience: Candidate should have 10+ years of experience preferably in Banking and Technology organization.

Knowledge

• Sound experience managing network technologies and operations in a large and complex network environment
• Hands-on with physical / virtual networking concepts, concepts for efficiency in operations by using software defined network solutions, cloud networking concepts, availability and resilience concepts in networking etc.
• Sound experience & deep knowledge of networking technologies, protocols, and security measures across Core DC Network/fabric, SD-WAN, MPLS, ISPs networking, Cloud Infra Networking, LAN/Wi-fi, VPNs etc. including TCP/IP, VLANs, Micro-segmentation and routing protocols (e.g., OSPF, BGP,EVPN,MPBGP).
• Sound experience & deep knowledge with network monitoring and management tools (e.g., SolarWinds, Nagios, Wireshark) and networking / security technologies (e.g. SD-DC network, Core Routers / Switches, spine & leaf architecture, NGFW, NGIPS, VPN, Load Balancers, NAC, DDoS, SIEM).
• Solid understanding of network design and security principles in a cloud environment.
• Strong understanding on Overlay network architecture and working knowledge of SDN (Software defined network) like VMware NSX and Cisco ACI
• Implementing networking, Microsegmentation and VXLAN technologies
• Automation of network deployment and configuration, along with the integration of infrastructure (computer/storage) automation
• Hands-On experience on network Analysis, Troubleshooting ability to find the root cause.
• Strong understanding of enterprise network systems, application level interfaces with network, and network security domains.
• Should have sound knowledge & understanding of IT infrastructure & networking technologies, operations and security principles.
• Strong understanding of Regulatory security guidelines & master directions and security frameworks such as ISO 27001, NIST, or CIS.
• Should be well versed with ITIL and ITSM practices.

Responsibilities

• Ensuring the day-to-day operations and maintenance of the organization's network infrastructure in accordance with the business needs of ensuring the availability, security, and performance of the network environment (physical and software defined).
• Analyze network performance and utilization, capacity planning and implementing performance tuning strategies and technologies to enhance network efficiency, reliability, and scalability.
• Ensure & maintain up-to-date documentation - SOPs, network diagrams (HLD, LLD), descriptions, configurations etc. to remove dependency on people
• Manage network configuration changes and deployments according to established change management processes, ensuring minimal disruption and adherence to best practices.
• Track EOL/EOS and ensure that there no technology obsolescence.
• Ensure hardening, latest stable version and security patches of network devices and solutions.
• Ensure resolution of network incidents and outages, coordinating with internal teams and external vendors to restore service within agreed-upon SLAs.
• Manage escalations and run the smooth operations of security solutions.
• Ensure relevant processes are followed for change, incident & daily operations
• Identify & analyse pain areas in existing security operations & implement improvements
• Manage operational issues which require design/technical inputs.
• Ensure compliance with regulatory requirements, security policies, and security frameworks such as ISO 27001, NIST, or CIS
• Publish the relevant dashboards and status updates.
• Escalate deviations and violations in a timely manner.
• Budgeting – CAPEX & OPEX
• Remain current with latest trends and emerging networking technologies, industry best-practices and developments in networking domain; and recommend improvements