Sr Integration Developer - Dynamics 365 Sales

Assa Abloy Entrance Systems; Chennai District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Assa Abloy Entrance Systems in Chennai seeks a Senior Integration Developer for Dynamics 365 Sales to lead integrations with ERP, CPQ, and other systems. You will design plugins and automate workflows, customize CRM to meet business needs, and coordinate with stakeholders to deliver secure, scalable solutions.

The role emphasizes system administration, data migration support, and proactive issue resolution within an Agile framework, with a focus on on-time delivery and quality results.

Qualifications

• B.E. Degree in IT (or equivalent)
• 6+ years of experience in a similar role
• MS Dynamics 365 CE & Sales Certification, Specialist in Sales Module
• MS Dynamics Customization & Configuration certification, or Power Platform + Dynamics 365 Core certification
• Tacton CPQ or any CPQ experience is preferred
• Customized Microsoft Dynamics CRM at the form, entity, relationship, reports, workflow, dialogs, and permissions
• Strong experience building integrations between Dynamics CRM and ERP & other external systems
• Experience supporting data migration or system cutover activities, including data validation and reconciliation
• Knowledge of CRM implementation best practices
• Experience in agile development practices & methodologies
• Excellent written and verbal communication skills
• Highly detail-oriented with excellent interpersonal skills
• Self-motivated with ability to establish priorities and work independently

Responsibilities

• Design and implement plugins, workflows, Power Automate flows, and custom integrations.
• Develop, configure and customize Dynamics 365 CRM to meet specific business requirements.
• Ensure smooth operation of CRM system by monitoring, maintaining and managing configurations, security settings and integrations.
• Investigate and resolve technical problems, errors or bugs in the CRM system, collaborating with business, IT, or development teams as necessary.
• Support integrations between Dynamics 365 and ERP/external systems via middleware platforms, including troubleshooting data sync issues across account, quote, and order records.
• Support integration between Dynamics 365 and Tacton CPQ tools, ensuring accurate quote and pricing data flows through to order processing.
• Create, modify, and maintain system customizations to dashboards, views, business processes, workflows and dialogs.
• Manage and coordinate JIRA, task estimations and risks, along with the release process.
• Coordinate with consultant resources as needed for project delivery.
• Own System Administration, including roles and permission sets, and Business Unit structure. Monitor application performance using Power Platform tools and proactively resolve issues.
• Support data migration and reconciliation activities during system rollouts and go-lives, ensuring data accuracy across source and target systems.
• Generate user and technical documentation.
• Attain high stakeholder satisfaction, ensuring on-time, on-budget delivery with quality results.

Skills

Dynamics 365 integration

CRM customization

Power Platform

API / OAuth

Agile methodologies

Stakeholder communication

Self-motivation

Education

B.E. Degree in IT

MS Dynamics 365 CE & Sales Certification

Tools

Tacton CPQ

Power Automate

JIRA

ERP integrations

Job description

Senior Integration Developer - Dynamics 365 Sales

Job Summary

Act as the Senior Integration Developer for Dynamics 365 Sales, with responsibility for integrations with other systems and processes. Engage with the business to understand requirements, develop and maintain customizations, produce software development lifecycle artifacts, perform PoCs, and communicate deliverables to business and technology teams. The role includes a range of tasks focused on maintaining, supporting, and enhancing the Dynamics 365 CRM system, including its integrations with ERP, CPQ, and other downstream systems.

Key Position Accountabilities

• Design and implement plugins, workflows, Power Automate flows, and custom integrations.
• Develop, configure and customize Dynamics 365 CRM to meet specific business requirements.
• Ensure smooth operation of CRM system by monitoring, maintaining and managing configurations, security settings and integrations.
• Investigate and resolve technical problems, errors or bugs in the CRM system, collaborating with business, IT, or development teams as necessary.
• Support integrations between Dynamics 365 and ERP/external systems via middleware platforms, including troubleshooting data sync issues across account, quote, and order records.
• Support integration between Dynamics 365 and Tacton CPQ (Configure-Price-Quote) tools, ensuring accurate quote and pricing data flows through to order processing.
• Create, modify, and maintain system customizations to dashboards, views, business processes, workflows and dialogs.
• Manage and coordinate JIRA, task estimations and risks, along with the release process.
• Coordinate with consultant resources as needed for project delivery.
• Own System Administration, including roles and permission sets, and Business Unit structure. Monitor application performance using Power Platform tools and proactively resolve issues.
• Support data migration and reconciliation activities during system rollouts and go-lives, ensuring data accuracy across source and target systems.
• Generate user and technical documentation.
• Attain high stakeholder satisfaction, ensuring on-time, on-budget delivery with quality results.

Selection Criteria

• B.E. Degree in IT (or equivalent).
• 6+ years experience in a similar role.
• MS Dynamics 365 CE & Sales Certified, Specialist in the Sales Module.
• MS Dynamics Customization & Configuration certification, or Microsoft Power Platform + Dynamics 365 Core certification, with applied experience.
• Tacton CPQ or any other CPQ experience is preferred
• Customized Microsoft Dynamics CRM at the form, entity, relationship, reports, workflow, dialogs, and business unit/user role permission level.
• Strong experience building integrations between Dynamics CRM and ERP & other external systems, including middleware-based integration patterns and secure API/OAuth-based authentication.
• Strong experience customizing & configuring Dynamics 365 CE solutions.
• Experience supporting data migration or system cutover activities, including data validation and reconciliation.
• Knowledge of CRM implementation best practices.
• Experience in agile development practices & methodologies.
• Excellent written and verbal communication skills to engage with all levels in the organization.
• Highly detail-oriented with excellent interpersonal and communication skills.
• Self-motivated with ability to establish priorities and work independently.

Job Details

• Location: Chennai
• Travel Required: 0%-10%
• Level: Mid-senior level