MS Dynamics 365 - CRM Technical Lead

Ascendion Engineering; Pune District, Chennai District, Bengaluru; Hybrid; INR 2,800,000 - 4,200,000; Full time

Job summary

Ascendion Engineering is hiring a Dynamics 365 CRM Integration Developer with 6+ years of experience to design, build, and support integrations between Microsoft Dynamics 365 Sales CRM and enterprise systems. You will create scalable Azure Data Factory pipelines, secure REST/SOAP APIs, and enable real-time and batch data exchange in an Agile environment.

The role requires strong leadership, stakeholder collaboration, and production support capabilities, with a hybrid work model across major

Qualifications

• 8+ years of experience in CRM integration development and support.
• 3+ years of Team Leading experience.
• 6 years of MSD 365 CRM development.
• Design, develop, and maintain integrations between Dynamics 365 Sales CRM and external apps.

Responsibilities

• Design, develop, and maintain integrations between Microsoft Dynamics 365 Sales CRM, external applications, databases, and enterprise platforms.
• Build and manage Azure Data Factory pipelines for data extraction, transformation, and synchronization.
• Develop, consume, secure, and troubleshoot REST/SOAP APIs using JSON, OAuth, OpenAPI/Swagger.
• Implement real-time and batch integrations using Azure Integration Services (Logic Apps, Functions, Service Bus, Event Grid).
• Work with Dataverse and CRM APIs to support data exchange and business processes.
• Collaborate with stakeholders to define integration requirements and solutions.
• Support CI/CD processes and release management using Azure DevOps.

Skills

CRM integration

REST APIs

SOAP APIs

Azure Data Factory

Azure Integration Services

Dataverse

SQL

Azure DevOps

Team Leading

Agile

Tools

Azure Data Factory

Azure Logic Apps

Azure Functions

Service Bus

Dataverse

Job description

Role Overview:

We are seeking a Dynamics 365 CRM Integration Developer with 6+ years of experience in designing, developing, and supporting integrations between Microsoft Dynamics 365 Sales CRM and enterprise applications. The role involves building scalable integrations using Azure Data Factory, Azure Integration Services, REST/SOAP APIs, Dataverse, and SQL, ensuring secure, reliable, and high-performance data exchange. The ideal candidate will have experience with Azure DevOps, CI/CD, production support, troubleshooting, and stakeholder collaboration in an Agile environment.

Required Skills:

• Minimum 8+ years of experience in CRM integration development and support.
• Must have at least 3+ years of Team Leading experience andat least 6 years of experience in MSD 365 CRM development.
• Design, develop, and maintain integrations between Microsoft Dynamics 365 Sales CRM, external applications, databases, and enterprise platforms.
• Build and manage Azure Data Factory (ADF) pipelines for data extraction, transformation, and synchronization.
• Develop, consume, secure, and troubleshoot REST/SOAP APIs, leveraging JSON, OAuth, and OpenAPI/Swagger standards.
• Implement real-time and batch integrations using Azure Integration Services, including Logic Apps, Azure Functions, Service Bus, and Event Grid.
• Work with Dataverse, CRM APIs, and the D365 data model to support seamless data exchange and business processes.
• Develop and optimize SQL queries, data mappings, and transformation logic to ensure data quality and performance.
• Monitor, troubleshoot, and resolve integration issues across CRM and connected systems, ensuring high availability and reliability.
• Collaborate with business stakeholders, CRM teams, architects, and downstream system owners to define integration requirements and technical solutions.
• Support CI/CD processes, deployment activities, and release management using Azure DevOps and source control tools.
• Create and maintain technical documentation, integration specifications, support guides, and operational runbooks.
• Ensure compliance with security, governance, and data privacy standards across all integrations.
• Participate in Agile ceremonies, sprint planning, estimation, testing, and production support activities.

Locations: Bangalore / Pune / Chennai / Hyderabad / Vadodara

Shift: 2 PM to 11 PM IST

Work Mode: Hybrid

Notice Period: Immediate Joiner or serving Notice Period less than 30 days preferred.