Sr. Executive-Sales & Ops

PepsiCo; Hyderabad; On-site; INR 500,000 - 750,000; Full time

Job summary

PepsiCo in Hyderabad seeks a dedicated Claims Coordinator to manage deduction and invoice claims within SAP TPM, driving strong financial controls across trade promotions.

You will collaborate with Sales, Sales Finance, Trade Promotion Analysts, and cross-functional teams to ensure accurate processing, compliance with trade agreements, and timely resolution of exceptions. The role emphasizes reporting automation and advanced analytics to improve efficiency.

Qualifications

• Bachelor’s degree in Commerce, M.Com, BBA, MBA, Finance or related field.
• Experience in financial operations, claims, or trade promotions is preferred.

Responsibilities

• Process claims and trade support end-to-end within SAP TPM.
• Assist with promotional event enrollments and claim approvals.
• Validate claims against trade agreements, events, and pricing terms.
• Maintain control environment with accruals, approvals, and verification processes.
• Manage claim exceptions through communication with Sales and Sales Finance.
• Investigate discrepancies and support timely resolution.
• Ensure compliance with internal controls, trade policies, and audits.
• Maintain audit-ready claim documentation, trackers, and system records.
• Prepare claims analysis, aging reports, and dashboards.
• Drive efficiency and scalability of claims analytics through automation.
• Liaise between Trade Promotion Analysts, Sales, Finance, and Customer Team.
• Support alignment between promotional execution, pricing, and claims processing.
• Respond to information requests and support business decisions.

Skills

Analytical skills

Data analysis

Dashboard development

Scripting and workflow design

Communication skills

Automation and process optimization

Cross-functional collaboration

Attention to detail

Fast-paced environment adaptability

Education

Bachelor’s degree in Commerce or Finance

M.Com / MBA in Finance

Tools

SAP TPM

SAP CRM/BW

Python

Power BI

UiPath

Excel

Job description

Overview

The Claims Coordinator is responsible for managing deduction and invoice claims within SAP TPM, supporting promotional claim approvals, and ensuring strong financial controls across trade promotions. This role partners closely with Sales, Sales Finance, Trade Promotion Analysts, and cross-functional teams to ensure accurate claim processing, compliance with trade agreements, and timely resolution of exceptions. The position also plays a key role in improving efficiency through reporting automation and advanced analytics.

Responsibilities

• Claims Processing & Trade Support
• Manage deduction and invoice claim processing end-to-end within SAP TPM
• Assist with promotional event enrollments and claim approvals
• Validate claims against approved trade agreements, promotional events, and pricing terms
• Ensure customer contract legends are current and accurate to support Trade Promotion AnalystsControls, Compliance & Exception Management
• Maintain a strong control environment with accurate trade accruals, contract approvals, and verification processes
• Manage claim exceptions through effective verbal and written communication with Sales and Sales Finance teams
• Investigate claim discrepancies, identify root causes, and support timely resolution
• Ensure compliance with internal controls, trade policies, and audit requirements
• Systems, Reporting & Automation
• Maintain audit-ready claim documentation, trackers, and system records
• Prepare claims analysis, aging reports, and exception dashboards
• Drive efficiency, accuracy, and scalability of claims and trade analytics through automation solutions
• Cross-Functional Collaboration
• Act as a liaison between Trade Promotion Analysts, Sales, Finance, and Customer Team
• Support continuous alignment between promotional execution, pricing, and claims processing
• Respond effectively to information requests and support business decision-making

Qualifications

• Bachelor’s degree in Commerce, M.Com, BBA, Master Business Administration, Finance, or a related field
• Additional certifications (Tally, CA-Inter, CFA Level 1, Excel certification)
• Experience1–4 years of financial operations, claims, trade promotions, or accounting-related experience
• Prior FMCG industry experience preferred
• Technical & Analytical Skills
• Strong analytical skills with the ability to translate findings into actionable solutions and improved processes
• Proficient in Microsoft Excel with advanced data handling capabilities
• Ability to quickly learn SAP CRM/BW and TPM software applications
• Good to Have technical proficiency in Python, Power BI, and UiPath, with hands-on experience in Automation and process optimization
• Data analysis and dashboard development
• Scripting and workflow design
• Behavioral & Professional Competencies
• Strong communication skills to manage information gathering and exception resolution
• Results-oriented mindset with the ability to meet deadlines and manage priorities
• High attention to detail with a strong quality and control focus
• Proactive, self-driven, and continuous improvement–oriented
• Ability to work effectively in a fast-paced, cross-functional environment