sap TPM+CRM

Infinityquest It Services; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 2,800,000 - 5,500,000; Full time

Job summary

Infinityquest It Services is seeking an experienced SAP TPM (Trade Promotion Management) / CRM Consultant to support design, implementation, enhancement and maintenance of SAP TPM and CRM solutions. You will work with business stakeholders to understand trade promotion processes and translate requirements into scalable SAP solutions.

Responsibilities include TPM configuration (promotions, planning, execution), CRM integration with ERP/S4HANA, requirement gathering from Sales/Marketing/Trade

Qualifications

• Hands-on SAP TPM experience is required.
• Strong SAP CRM knowledge and customer processes.
• Experience with Consumer Products/CPG/FMCG business processes.
• Experience in TPM, trade promotion planning, spend, funds, accruals, claims, settlements.
• Knowledge of SAP TPM/CRM integration with SAP ECC or S/4HANA.
• Experience in preparing functional specs and coordinating with technical teams.
• Good testing, debugging and production-support experience.
• Strong communication and stakeholder-management skills.

Responsibilities

• Design, configure, and implement SAP TPM and related CRM functionalities.
• Gather requirements from Sales, Marketing, Trade Marketing, and Finance.
• Configure TPM processes including promotions, planning, execution, budgets and settlements.
• Work with SAP CRM components and ERP/SAP S/4HANA integration.
• Prepare functional specs for RICEFW developments and coordinate with ABAP and BW/BI teams.
• Support interfaces between TPM/CRM and systems such as SAP ECC/S/4HANA and external apps.
• Conduct testing (unit/integration/UAT) and resolve defects.
• Prepare process flows, configuration docs and user guides.
• Support data migration, cutover, deployment and post-go-live activities.

Skills

SAP TPM / Trade Promotion Management

SAP CRM

Trade promotion planning

Trade spend management

SAP ERP integration

SD processes

Functional specification

Testing & production support

Stakeholder management

Communication

Agile/Scrum

SAP S/4HANA

SAP Fiori/UI5

BW/BI reporting

APIs / IDocs / CPI

Tools

ABAP

BW/BI

Job description

We are looking for an experienced SAP TPM (Trade Promotion Management) / CRM Consultant to support the design, implementation, enhancement, and maintenance of SAP Trade Promotion Management and CRM solutions. The consultant will work closely with business stakeholders to understand trade promotion processes and translate business requirements into scalable SAP solutions.

Key Responsibilities

• Design, configure, and implement SAP Trade Promotion Management (TPM) and related CRM functionalities.
• Gather business requirements from Sales, Marketing, Trade Marketing, and Finance teams.
• Configure TPM processes including:
  • Trade promotions
  • Promotion planning
  • Promotion execution
  • Customer/product hierarchies
  • Budgets and funds
  • Claims and settlements
  • Promotion accruals
  • Trade spend management
• Work with SAP CRM components and integration with ERP/SAP S/4HANA.
• Analyze business processes and recommend SAP best-practice solutions.
• Prepare functional specifications for RICEFW developments.
• Work closely with ABAP, integration, BW/BI, and other technical teams.
• Support interfaces between TPM/CRM and systems such as SAP ECC/S/4HANA, BW, POS, and external applications.
• Conduct unit testing, integration testing, UAT, defect resolution, and production support.
• Prepare functional documentation, process flows, configuration documents, and user guides.
• Support data migration, cutover, deployment, and post-go-live activities.
• Troubleshoot production issues and provide root-cause analysis.
• Participate in workshops with business users and provide training where required.

Required Skills

• Strong hands-on experience in SAP TPM / Trade Promotion Management.
• Good knowledge of SAP CRM and customer-related processes.
• Understanding of Consumer Products / CPG / FMCG business processes.
• Experience with trade promotion planning, trade spend, funds, accruals, claims, and settlements.
• Knowledge of integration between SAP CRM/TPM and SAP ECC or S/4HANA.
• Strong understanding of SD, customer master, product master, pricing, billing, and settlement processes.
• Experience in functional specification preparation and coordination with technical teams.
• Good testing, debugging, and production-support experience.
• Strong communication and stakeholder-management skills.

Preferred Skills

• Experience with SAP S/4HANA.
• Knowledge of SAP Fiori/UI5 and modern SAP architecture.
• Experience with SAP BW/BI reporting related to trade promotions.
• Knowledge of middleware/integration technologies such as APIs, IDocs, RFCs, or CPI.
• Experience in an Agile/Scrum delivery environment.
• SAP certification in CRM, S/4HANA, or related areas