Sr Executive/Asst Manager Logistics Operations

Suta; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Suta is hiring for a logistics operations specialist in Mumbai to manage end-to-end logistics across transportation, dispatch planning, last-mile delivery, reverse logistics and order fulfillment. The role focuses on improving RTO, NDR, delivery SLA, shipping costs and returns management.

The candidate will lead logistics partners, 3PLs, and couriers, with collaboration across Manufacturing, Procurement, Sales and CX teams to ensure seamless order fulfillment and cost optimization.

Qualifications

• Hands-on experience in logistics and supply chain operations.
• Experience in D2C e-commerce is a plus.
• Strong experience in B2B & D2C logistics, including imports shipments.

Responsibilities

• Manage end-to-end logistics operations across transportation, dispatch, last-mile, and returns.
• Drive logistics performance for D2C channels and marketplaces.
• Collaborate with manufacturing, procurement, sales, and customer experience teams.

Skills

End-to-end logistics

RTO management

Last-mile delivery

Process improvement

Stakeholder management

Data analysis

Excel

Education

Bachelor's degree or related discipline

Tools

ERP/OMS/WMS

Job description

Manage end-to-end logistics operations, including transportation, dispatch planning, last-mile delivery, reverse logistics, and order fulfillment.

Drive logistics performance across D2C channels and marketplaces

Monitor and improve key logistics metrics, including RTO, NDR, delivery SLA, shipping costs, and return management.

Manage logistics partners, transporters, courier aggregators, and third-party logistics (3PL) providers.

Collaborate with Manufacturing, Procurement, Sales, and Customer Experience teams to ensure seamless order fulfillment.

Analyze logistics performance, drive process improvements, and optimize logistics costs.

Ensure compliance with logistics documentation, operational standards, and safety requirements.

Qualifications & Experience: 3.5 to 4 years of hands-on experience in logistics and supply chain operations

Experience in a D2C e-commerce will be advantage

Strong experience in B2B & D2C Logistics (Domestic and Int shipments) evaluations, RTO management, last-mile logistics, reverse logistics, dispatch operations, and transportation management.

Hands-on experience managing logistics operations for B2B and D2C channels.

Experience managing logistics vendors, courier partners, transporters, and 3PL providers.

Bachelor's degree or Supply Chain Management Operations, Logistics, or a related discipline.

Proficiency in ERP/OMS/WMS systems and Microsoft Excel.

Strong analytical, communication, and stakeholder management skills.