Sr Executive- Accounts Receivable

FieldAssist; Gurugram District; On-site; INR 450,000 - 750,000; Full time

Job summary

FieldAssist is seeking a Senior Executive - Order to Cash to oversee the end-to-end O2C process, including billing, AR and collections. The role requires strong accounting knowledge, precise accuracy, and the ability to coordinate with international teams and customers for timely cash collection.

The ideal candidate will manage reconciliations, generate MIS, and drive improvements in processes to ensure clean, on-time cash flows across the organization.

Qualifications

• Graduate in B.Com / M.Com / BBA (Finance) or equivalent.
• Strong understanding of AR processes and O2C lifecycle.
• Experience with customer reconciliation, aging analysis and collections.
• Proficient in MS Excel or Google Sheets and ERP systems.
• Good communication and ability to coordinate with multiple stakeholders.

Responsibilities

• Manage day-to-day Order to Cash activities including billing, invoicing, receipt and reconciliation.
• Review billing information to ensure invoices are accurate and timely.
• Coordinate with Sales, Operations, Customer Success for billing queries and discrepancies.
• Assist in resolving billing issues, credit/debit notes and adjustments.
• Ensure documentation and approvals are maintained for billing transactions.
• Monitor customer balances and follow up on collections.
• Prepare AR aging reports and identify overdue receivables.
• Record and apply customer receipts and perform reconciliations.
• Prepare AR aging, collection, and receivables MIS for reporting.
• Ensure O2C transactions adhere to company policies and procedures.

Skills

Accounts Receivable

O2C Billing

Collections

Analytical Skills

Attention to detail

MS Excel/Sheets

Communication Skills

Education

B.Com / M.Com / BBA (Finance)

Tools

ERP System

Accounting Software

Job description

About the Role

We are looking for a Senior Executive - Order to Cash (O2C) to manage and support key activities across the customer order-to-cash cycle, including invoicing, accounts receivable, collections, customer reconcilions and cash application. The role requires strong accounting fundamentals, attention to detail, good analytical skills and the ability to coordinate effectively with international teams and customers to ensure timely and accurate collections and closure of outstanding items.

Key Responsibilities

Order to Cash / Billing

• Manage day-to-day activities across the Order to Cash cycle, from billing/invoicing through receipt and reconciliation.
• Review customer billing information and ensure invoices are raised accurately and on a timely basis.
• Coordinate with Sales, Operations, Customer Success and other teams for billing-related queries and discrepancies.
• Assist in resolving billing issues, credit notes, debit notes and customer account adjustments.
• Ensure appropriate documentation and approvals are maintained for billing-related transactions.

Accounts Receivable & Collections

• Monitor customer outstanding balances and ensure timely follow-up for collections.
• Prepare and review AR ageing reports and identify overdue and high-risk receivables.
• Coordinate with customers regarding outstanding invoices, payment status and account-related queries.
• Track collection commitments and follow up on overdue payments.
• Escalate long-pending or disputed receivables to the relevant stakeholders.
• Support the team in improving collection efficiency and reducing overdue receivables.

Cash Application & Reconciliation

• Record and apply customer receipts accurately against outstanding invoices.
• Perform customer ledger reconciliations and identify unapplied receipts, short payments, excess payments and other differences.
• Coordinate with customers and internal teams to resolve reconciliation issues.
• Ensure timely closure of open items in customer accounts.

MIS & Reporting

• Prepare regular AR ageing, collection and receivables MIS.
• Track key O2C metrics such as collections, overdue receivables, DSO and unapplied cash.
• Provide analysis of outstanding receivables and highlight significant movements or risks.
• Support month-end and year-end closing activities relating to accounts receivable.

Process & Compliance

• Ensure O2C transactions are processed in accordance with company policies and accounting procedures.
• Maintain proper supporting documentation for invoices, collections, credit notes and reconciliations.
• Assist in audit requirements and provide relevant schedules and supporting documents.
• Identify process gaps and suggest improvements to improve efficiency and accuracy.

Who we're looking for:

• 2-4 years of relevant experience in Accounts Receivable, O2C, Order to Cash, Billing or Collections.
• Graduate in B.Com / M.Com / BBA (Finance) / equivalent qualification.
• Strong understanding of accounting and accounts receivable processes.
• Hands-on experience in customer reconciliation, ageing analysis and collection follow-ups.
• Good working knowledge of MS Excel / Google Sheets.
• Experience working on an ERP/accounting system.
• Good analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to work independently and coordinate with multiple stakeholders.