Sr Engineer - IT Operations & Infrastructure

Tata Communications Limited; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Communications Limited in India is seeking a Network Engineer – IT Operations & Infrastructure to perform daily network operations, troubleshoot, configure and implement changes supporting ODC/DC/Customer connectivity.

You will handle incidents on Cisco switches and Fortinet firewalls, deploy firewall policies and VPNs, coordinate with service providers, update runbooks, and maintain SLA commitments.

Qualifications

• 2–4 years of experience with Cisco switching/routing, Fortinet firewall administration, and core TCP/IP networking.
• Familiar with configuration backup tools and L2/L3 troubleshooting.
• Working knowledge of ISP coordination and MPLS/IP architectures.

Responsibilities

• Handle incidents and perform device health checks on Cisco switches (Catalyst, Nexus) and Fortinet firewalls (FortiGate).
• Implement configuration changes: port configurations, VLAN assignments, firewall policy deployments, IPSec VPNs, QoS, NAT policies.
• Provide firewall policy deployment & VPN support (site-to-site/remote access).
• Monitor network and perform preventive maintenance; elevate as per L1 procedure.
• Backup configurations and coordinate change implementations with field operations.
• Work with service providers (ISP/MPLS carriers) for bandwidth provisioning, fault escalations, and WAN links.
• Maintain and update network documentation and runbooks.

Skills

Cisco switching

Fortinet firewall administration

TCP/IP networking

Tools

Configuration backup tools

Job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Network Engineer – IT Operations & Infrastructure

Purpose Of Role

Perform daily network operations, troubleshooting, configuration and implementation activities to support ODC/DC/Customer connectivity.

Key Responsibilities

• Handle incidents and perform device health checks on Cisco switches (Catalyst, Nexus) and Fortinet firewalls (FortiGate).
• Implement configuration changes: port configurations, VLAN assignments, firewall policy deployments, IPSec VPNs, QoS, NAT policies.
• Provide firewall policy deployment & VPN support (site-to-site/remote access).
• Monitor network and perform preventive maintenance; elevate as per L1 procedure.
• Backup configurations and coordinate change implementations with field operations.
• Work with service providers (ISP/MPLS carriers) for bandwidth provisioning, fault escalations, and WAN links.
• Maintain and update network documentation and runbooks.

Required Experience & Skills

• 2–4 years of experience with Cisco switching/routing, Fortinet firewall administration, and core TCP/IP networking.
• Familiar with configuration backup tools and L2/L3 troubleshooting (ping, traceroute, log analysis).
• Working knowledge of ISP coordination and MPLS/IP architectures.

Preferred Certifications & Qualifications

• CCNA (Cisco Certified Network Associate)
• Fortinet Network Security Associate
• ITIL Foundation

Competencies

• Good communication skills
• Collaborative approach
• Troubleshooting mindset
• Maintaining SLA commitments

Reporting Relationships

Reports to Network Team Lead; collaborates with Server Engineers and support teams.