Sr Business Applications Analyst - 11080

Coupa; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Coupa is seeking a Sr Zuora Developer to lead the technical evolution of the Zuora Billing and Revenue ecosystem. You will architect and administer Zuora, build custom logic, manage API integrations with Salesforce and NetSuite, and optimize the platform for scale.

You will own Zuora workflows, data queries, and the 360 sync between Salesforce CPQ, Zuora, and Netsuite, delivering automated, reliable subscription processes and accurate revenue reporting.

Qualifications

• 5+ years as Zuora Administrator or Developer.
• Experience integrating Salesforce CPQ and NetSuite.
• Strong SQL and reporting skills.
• Deep knowledge of Zuora Billing and RevPro (preferred).
• Experience with Zuora Workflow and data synchronization.
• Understanding of Zuora REST/SOAP APIs and ZOQL.
• ASC 606 knowledge is a plus.

Responsibilities

• Design, develop, and maintain Zuora solutions using Workflow, Custom Objects, and Custom Fields to automate complex billing scenarios.
• Develop and manage scripts or applications that interact with Zuora REST/SOAP APIs to extend functionality.
• Build and optimize SQL queries and reports for billing health and revenue metrics.
• Lead the technical aspects of New Product Introduction (NPI) ensuring catalog is scalable for billing and reporting.
• Serve as primary technical administrator for Zuora Billing and Zuora Revenue; manage environments and security.
• Monitor API limits and performance; ensure production readiness and sandbox testing.
• Own data flow integrations between Salesforce CPQ and Zuora; coordinate with NetSuite for invoices and revenue schedules.
• Troubleshoot integration errors and perform root-cause analysis across the stack.
• Translate business requirements into technical design documents and scalable code.

Skills

Zuora Administration

Zuora Developer

Salesforce CPQ integration

NetSuite integration

SQL / Data Query

REST/SOAP APIs

Zuora Workflow

Python/JavaScript/Java

Data modeling

Q2C / Billing lifecycle

Tools

Zuora Connectors

ZOQL

Workato

Job description

The Impact of a Sr Developer- Zuora at Coupa:

We are seeking a highly motivated and experienced Zuora Developer to serve as the technical architect and administrator for our Zuora Billing and Revenue ecosystem. This role is essential for driving the technical evolution, automation, and stability of our subscription management platform. This resource will bridge the gap between functional requirements and technical execution, leading the development of custom logic, managing API integrations, and ensuring the platform is optimized for scale. You will be a key player in our Quote-to-Cash transformation, working to build a robust, automated bridge between Salesforce and NetSuite

Technical Development and Automation

• Design, develop, and maintain custom solutions within the Zuora platform, utilizing Zuora Workflow, Custom Objects, and Custom Fields to automate complex billing scenarios.
• Develop and manage scripts or external applications that interact with the Zuora REST/SOAP APIs to extend platform functionality beyond out-of-the-box features.
• Build and optimize sophisticated SQL queries (Data Query) and reports to provide deep visibility into billing health and revenue metrics.
• Lead the technical side of "New Product Introduction" (NPI), ensuring the product catalog is architected for both billing flexibility and downstream reporting accuracy.

System Administration and Architecture

• Serve as the primary technical administrator for Zuora Billing and Zuora Revenue, managing environment refreshes, tenant settings, and security configurations.
• Design the technical architecture for complex subscription models, including usage-based pricing, ramp deals, and multi-entity global deployments.
• Monitor system performance and API limits, proactively identifying and resolving bottlenecks or potential points of failure.
• Manage the deployment lifecycle for Zuora configurations, ensuring rigorous testing in Sandbox environments before production releases.

Integration Engineering (Salesforce & NetSuite)

• Own the Technical Integration: Maintain and enhance the data flow between Salesforce (CPQ) and Zuora, ensuring high-fidelity synchronization of quotes, subscriptions, and amendments.
• Optimize Downstream Sync: Partner with the NetSuite team to manage the technical mapping of invoices, payments, and revenue schedules into the ERP via the Zuora NetSuite Connector or middleware.
• Troubleshoot complex integration errors (e.g., sync failures, callout timeouts) by analyzing logs and performing root-cause analysis across the tech stack.

Strategic Partnership and Support

• Translate business requirements from Finance and Sales Ops into technical design documents and scalable code.
• Provide technical support for billing discrepancies and system bugs
• Collaborate with the broader IT and Engineering teams to ensure Zuora aligns with Coupa’s enterprise data architecture and security standards

• 5+ years of hands-on experience as a Zuora Administrator or Developer, with deep expertise in Zuora Billing.
• 2+ years of technical experience with Zuora Revenue (RevPro), including configuration of revenue rules and templates.
• Proficiency in Zuora APIs: Demonstrated experience building integrations or automations using REST/SOAP APIs and Zuora Object Query Language (ZOQL).
• Proficiency with Zuora Connectors to Salesforce , Netsuite .
• Development Skills: Strong SQL skills and experience with at least one programming/scripting language (e.g., Python, JavaScript, or Java) for automation.
• Advanced Configuration Knowledge: Expert-level understanding of Zuora Workflow, Data Query, and the Zuora-Salesforce 360 sync.
• Q2C Experience: Deep technical understanding of the Quote-to-Cash lifecycle, specifically how data moves from Salesforce CPQ into Zuora and NetSuite.

Preferred Qualifications

• Zuora Certified Administrator or Zuora Certified Developer.
• Experience with Workato for orchestration.
• Familiarity with Apex (Salesforce) or SuiteScript (NetSuite) to better manage cross-platform logic.
• Experience with Tesorio as a Collections platform is a plus.
• Understanding of ASC 606 compliance from a technical implementation perspective.

Core Competencies

• Analytical Rigor: A data-driven approach to troubleshooting and system design.
• Technical Communication: The ability to explain API logic or architectural constraints to non-technical stakeholders.
• Innovation Mindset: A drive to replace manual workarounds with scalable, automated code and workflows.