Job Description
Primary Function of Position
The Senior Business Analyst will possess both technical and functional understanding of business processes. They will be a key person in implementing business process software solutions and systems. The role involves being a systems solution expert, responsible for identifying, analyzing, refining, translating, and documenting business requirements from ISI business teams.
Essential Job Duties
- Analyze business processes, perform fit-gap analysis as required, and provide ISI business teams with cost-efficient proposals on inefficiencies and risks to determine appropriate process and system design.
- Create functional specifications and collaborate with cross-functional and development teams to deliver technical solutions.
- Review and contribute to design documents, configuration documents, and functional specifications.
- Conduct unit, integration, and regression testing.
- Support ISI’s production processes and related business systems functions.
- Work with ISI IT and business teams to optimize and streamline processes and technical solutions.
- Identify gaps between current and future states of business processes and prioritize opportunities for improvement using the Business Capability Matrix (BCM).
- Lead and facilitate business user meetings to gather process information for sound system solutions.
- Collaborate with and provide input to the development team during the development phase to meet business needs.
- Assist business teams with reporting requirements, working with the reporting team and data warehouse team.
- Conduct QA validations and lead User Acceptance Testing (UAT).
- Support, assist, and train users on new or modified system configurations, highlighting impacts on business processes.
- Maintain IT business system integrity, including application notes, system upgrades, changes, and user updates.
- Work closely with onsite and offshore teams, managers, and executives to ensure high-quality solutions are delivered.
- Follow the change management process and analyze the impact of changes on the corporate application landscape.
- Act as a Senior BA, guiding and mentoring team members, providing peer reviews, and advising on areas of improvement.