Analyst IT Business – Workforce Platforms

InterContinental Hotels Group; Gurgaon; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

InterContinental Hotels Group in Gurgaon, India, seeks a Sr Analyst IT Business to lead business process reviews, gather requirements, and design solutions for large cross-functional projects. You will write user stories, epics, and acceptance criteria, and support testing while mentoring teammates.

You will collaborate with business partners to translate requirements into technical specifications for HR and payroll modules within an Agile/SAFe environment and help deliver impactful outcomes.

Qualifications

• Bachelor's degree in a relevant field or equivalent.
• SAFe PO/PM certification preferred
• SAFe Agilist certification preferred

Responsibilities

• Facilitate requirement-gathering sessions, workshops, and backlog grooming with business owners and technical teams.
• Identify and analyze gaps between current processes and desired state and document processing requirements.
• Perform analysis of processes and software capabilities and develop design solutions with options and risks.
• Maintain expert knowledge of systems, processes, and infrastructure.
• Collaborate with partners to deliver technical solutions for complex business needs.
• Create and validate test scripts and scenarios with the testing team.
• Write and maintain user stories, epics, and acceptance criteria in Jira; lead sprint planning and agile ceremonies.
• Translate business requirements into technical specs for modules such as Core HR, Payroll, Benefits, Absence, Talent, or Recruiting.

Skills

Requirement gathering

Backlog grooming

Cross-functional collaboration

User stories / epics

Agile / SAFe

Communication skills

Education

Bachelor's degree

Tools

Jira

Job description

Role Purpose

The Sr Analyst IT Business is responsible for leading business process reviews and provide recommendations to ensure processes, systems and documentation meet changing business conditions and/or requirements. The Sr Analyst IT Business will gather business requirements, perform system and process analysis, design, support testing and prototyping for large cross functional complex projects. The Sr Analyst IT Business is a senior level individual contributor, who may provide guidance to other professionals for the overall successful completion of projects. The Sr Analyst IT Business contributes to the development of other professionals in their area.

Key Accountabilities

• Facilitate requirement-gathering sessions, workshops, and backlog grooming with business owners and technical teams, ensuring shared understanding of scope, priorities, and acceptance criteria.
• Responsible for identifying and analyzing gaps between current processes and desired state and document processing requirements on cross functional and complex projects.
• Perform analysis of processes and software capabilities including system process analysis, design and prototyping, as well as develop alternative design solutions, advise on options, risks, costs and impact on other business processes and/or systems.
• Maintain expert knowledge of assigned systems, processes, and infrastructure.
• Maintain deep technical and architectural aspects of the product at points of interface with internal systems and processes.
• Responsible for collaborating with business partners to assist a delivery team to produce technical solutions to address complex business needs.
• Create and validate recommended test scripts and scenarios working with testing team for large cross functional complex projects.
• Write and maintain user stories, epics, and acceptance criteria in the team's Agile tool (e.g., Jira) lead sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.

Key Skills & Experiences

Education

• Bachelor's in a relevant field of work or an equivalent combination of education and work related experience.
• SAFe PO/PM certification preferred
• SAFe Agilist certification preferred

Experience

• Typically a minimum of 7+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.
• Technical skills and Knowledge
• Advanced knowledge of business analysis applications and a proficient understanding of organizational business systems and processes.
• Ability to understand highly complex technical problems and build cross functional solutions in relation to current and future business environments.
• Ability to strategically demonstrate analytical and conceptual skills needed to develop efficient and effective solutions for a variety of sized, complex business problems.
• Ability to demonstrate effective verbal and written communication skills to provide and explain technical information to business partners, vendors, and management.
• Ability to collaborate with Technical SMEs to deliver large cross functional complex projects and initiatives
• Ability to provide guidance to other business analysts to facilitate the successful completion of projects.
• Experience working in Agile or ideally, Scaled Agile Framework environments
• Demonstrated proficiency writing and presenting User Stories and Features, creating the right level of supporting artifacts to enable team understanding.
• Demonstrated experience translating business requirements into technical specifications for HCM modules such as Core HR, Payroll, Benefits, Absence Management, Talent, or Recruiting.