Sr Associate : French Language : Max 9 LPA : Gurgaon : Apply Now

Outpace Consulting Services; Gurugram District; In loco; INR 300.000 - 540.000; Tempo pieno

Descrizione del lavoro

Outpace Consulting Services in Gurugram, Haryana, is hiring for the role of Senior Associate - French. This B2B position requires business-level French to handle client communication, account management, and sales support for French-speaking enterprise clients.

The candidate should have at least 1 year of international voice experience, strong FR/EN communication skills, and a graduate degree. Work involves coordination with Billing and Originations to ensure accurate invoice processing.

Competenze

• Minimum 1 year of experience in International voice experience - French.
• Excellent French and English verbal and written communication skills.
• French language proficiency of B2 level.
• Graduate degree (any)

Mansioni

• Verbal and written communication in French and English.
• Experience in International Voice Process.
• Calling customers and following up on overdue invoices.
• Maintain customer accounts and update information.
• Coordinate with Billing, Originations and other teams.
• Handle customer disputes and ensure timely resolution.
• Perform invoice reconciliation including rebills and PO changes.
• Prepare basic Excel reports and analyze collection inventory.

Conoscenze

French (B2)

French & English

Intl Voice Experience

Graduate

Formazione

Any Graduate

Descrizione del lavoro

Hi,

We are hiring for one of India's leading IT & consulting organizations for the position of Sr Associate - French.

Summary

Senior Associate - French B2B role is a corporate job requiring business-level French proficiency to handle client communication, account management, sales support, or operations for French-speaking enterprise clients.

Key Skills

• Minimum 1 year of experience in International voice experience - French.
• Excellent French and English verbal and written communication skills.
• French language proficiency of B2 level.
• Any Graduate

Key Responsibilities

• Excellent verbal and written communication skills in French and English.
• Prior experience in International Voice Process
• Responsible for calling customers and following up on overdue invoices across various delinquency stages within scope.
• Perform customer account maintenance, including updating and maintaining account-related information.
• Coordinate and interact with internal teams such as Billing, Originations, and other relevant stakeholders.
• Handle customer disputes, investigate issues, and ensure timely resolution.
• Perform invoice reconciliation, including credit rebills, invoice splitting, PO changes, and adjustments as per process scope.
• Prepare and maintain basic Excel-based reports and perform analysis on assigned collection inventory/accounts.