Sr. Associate - Business Support

Ingram Micro; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Ingram Micro in Chennai seeks a proactive Business Operations professional to support day-to-day commercial activities and drive process improvements. You will coordinate with Sales, Product, Finance, Operations, and Supply Chain to ensure timely quotations, pricing approvals, and order processing.

The ideal candidate has a Bachelor's degree in business/commerce/finance and 2–5 years of relevant experience, with strong Excel/PowerPoint skills and excellent stakeholder management.

Qualifications

• Bachelor’s degree in business, commerce, or finance.
• 2–5 years in business/commercial operations or related roles.
• Strong analytical and reporting skills with Excel/PowerPoint.
• Good understanding of order management and operational controls.
• Excellent communication and stakeholder management.

Responsibilities

• Support day-to-day commercial and business operations activities.
• Ensure timely processing of quotations, pricing requests, approvals, and orders.
• Coordinate with Sales, Product, Finance, Operations, and Supply Chain teams.
• Maintain and analyze dashboards and performance metrics.
• Assist in governance, audits, and documentation.

Skills

Analytical skills

Stakeholder management

Communication

Process improvement

Education

Bachelor's degree in Business Administration, Finance, or related field

Tools

Microsoft Excel

PowerPoint

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description:Key ResponsibilitiesSupport day-to-day commercial and business operations activities.Ensure timely processing of quotations, pricing requests, approvals, and order-related transactions.Coordinate with Sales, Product, Finance, Operations, and Supply Chain teams to ensure smooth business execution.Monitor compliance with company policies, commercial guidelines, and process controls.Maintain and analyze operational reports, dashboards, and performance metrics.Identify process gaps and drive continuous improvement initiatives to enhance operational efficiency.Support business reviews, audits, documentation, and governance activities.Assist in resolving operational escalations and stakeholder queries within defined SLAs.Ensure accuracy of business data and maintain process documentation.RequirementsBachelor's degree in Business Administration, Commerce, Finance, or a related field.2-5 years of experience in Business Operations, Commercial Operations, Sales Support, CBO, or Process Management.Strong analytical and reporting skills with proficiency in Microsoft Excel and PowerPoint.Good understanding of business processes, order management, and operational controls.Strong communication, coordination, and stakeholder management skills.