Sr. Associate - Account Management X Meta AI | Kulfi Collective

Kulfi Collective; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

A forward-thinking content agency in Mumbai is seeking a Senior Associate in Account Management to connect teams and clients effectively. This role requires strong communication skills and a keen understanding of social media trends, especially related to Gen Z. You will oversee daily client interactions, manage content calendars, and ensure the successful delivery of projects. Ideal candidates will have 2-3 years of relevant experience, particularly with creators and influencers, and must showcase organizational and project management skills.

Qualifications

• 2-3 years of experience in account management or digital marketing.
• Strong communication skills with clients.
• Proven ability to manage content calendars.
• Familiarity with social media platforms and trends.

Responsibilities

• Manage day-to-day client communication and feedback.
• Supervise content execution and quality.
• Coordinate with internal teams and stakeholders.
• Track performance and identify content opportunities.

Skills

Account management

Social media marketing

Client communication

Project management

Understanding of Gen Z

Job description

Overview

At Kulfi Collective, we are a diverse team of storytellers, technologists, and cultural enthusiasts who believe in the power of content to shape minds and inspire change. We are on a mission to create original and branded content that resonates with Gen Y and Gen Z audiences, merging authentic narratives with cutting-edge digital experiences.

What are we looking for Senior Associate - Account Management X META AI

Reporting to: Account Director

Company: Kulfi Collective

Location: Mumbai

About the role

At Kulfi Collective, we are on a mission to make the world (wide web) a brighter place, one incredible story at a time. We’re looking for a dynamic and culturally plugged-in Senior Associate - Account Management. This role requires someone who showcases strong creator/influencer knowledge, and the ever-evolving social media landscape, while excelling at structured project planning, client management, and daily coordination with creative, strategy, and production teams.

You’ll serve as the day-to-day bridge between the Meta AI client team and internal teams, ensuring we deliver high-quality, relevant, and on-brand content across platforms - Instagram, YouTube, X, and more.

A day in the life of a Senior Associate - Account Management

• Own day-to-day client communication, manage timelines, approvals, and feedback loops
• Identify potential gaps in pre-planning or workflow processes, and flag them early to ensure smoother execution
• Supervise overall execution of content and campaigns, ensuring quality, design integrity, and timely delivery
• Work closely with creative and strategy teams to shape, brief, and execute social content and campaigns
• Coordinate between internal teams, META AI client stakeholders, creators and partner agencies to ensure seamless execution
• Oversee and coordinate content calendars, campaign plans, and reporting workflows
• Track performance, collate feedback, and flag opportunities to evolve content formats and community engagement
• Proactively identify opportunities to tap into trends, fandom moments, and creator/influencer-led conversations

Qualities and skill sets we would like for you to showcase

• Around 2-3 years of experience in account management, social media marketing, or digital preferably in talent management. A value add if they have worked with creators/influencers before.
• Strong and clear client communication skills, concise, on-point, and solution-oriented
• Deep understanding of Gen Z internet behavior and creator/influencer content
• Proven ability to manage content calendars, brand approvals, and cross-functional collaboration
• Strong project management and organizational skills
• Familiarity with social-first content and platform-specific behavior (IG, Reels, X, YouTube Shorts, etc.)
• Strong understanding of latest trends on Meta platforms, has a deep knowledge of micro + macro creators and loves having things organised

More about Kulfi Collective

We are committed to building an inclusive and diverse team at Kulfi Collective. We welcome candidates from all backgrounds, and strive to create a culture that values and respects diversity.

Want to know more about Kulfi’s incredible work, our culture, the benefits we offer, our journey and everything in between?

Here is everything you need to know.