Social Media Account Manager

MediaX; Agra District; On-site; INR 600,000; Full time

Benefits offered by this job

Learning and upskilling opportunities

Employee-first environment

Creative team culture

Job summary

A digital-first performance agency in Agra is looking for a Social Media Account Manager to manage client relationships and lead social media strategies. The candidate should have 2–4 years of experience in social media management, strong communication skills, and an understanding of performance marketing. Responsibilities include content creation, coordinating with marketing teams, and capturing mobile content. This role offers opportunities to work creatively and grow within a supportive environment.

Qualifications

• 2-4 years of experience in social media management or client servicing in a digital or creative agency.
• Comfortable with on-ground content shooting using a mobile phone.
• Strong understanding of Instagram, Facebook, LinkedIn, and YouTube formats.

Responsibilities

• Act as the primary point of contact for all assigned clients.
• Create and manage monthly social media strategies, communication pillars, and content calendars.
• Coordinate with the performance marketing team on campaigns, creatives, and ad requirements.

Skills

Social media management

Client servicing

Communication skills

Multitasking

Organizational abilities

Basic performance marketing understanding

Content creation

Tools

Google Workspace

Trello

Asana

Notion

Job description

Pay: 6L

Job Type: In-Office

Preference: Male (preferred but not mandatory)

Job Summary:

We are looking for a Social Media Account Manager who can take ownership of clientservicing,content strategy, basic performance marketing coordination, and on-ground executionsupport.The ideal candidate has strong communication skills, is comfortable guiding creativeteams,understands the fundamentals of performance marketing, and is shoot-ready — capableofcapturing basic mobile content when needed.

This role requires a structured, proactive, client-facing professional who can managemultiplebrands, drive content calendars, coordinate with creative and performance teams, andensurecampaigns are delivered with clarity and quality.

Responsibilities and Duties

1. Client Relationship Management

Act as the primary point of contact for all assigned clients.

Build platform-specific social strategies aligned with brandgoals.

Conduct regular check-ins and feedback sessions to maintainalignment.

Present monthly updates, campaign insights, and optimizationsuggestions.

Handle client expectations, communication, and projectcoordination smoothly.

Ensure all SOW deliverables are met consistently.

2. Strategic Planning & Content Direction

Create and manage monthly social media strategies,communication pillars, and contentcalendars.

Lead idea generation for reels, campaigns, static posts, brandstories, and trends.

Support pitch decks and new business presentations when needed.

Stay updated on category trends, platform changes, and audiencebehaviours.

3. Performance Marketing Coordination (PFM Ready)

Basic operational understanding required

Coordinate with the performance marketing team on campaigns,creatives, and adrequirements.

Understand key metrics (CPL, ROAS, CTR, CPM) at a basic level.

Assist in structuring briefs for ad creatives and landingpages.

Share performance insights and recommendations with clients (incollaboration with PFM team).

4. Internal Team Collaboration & Operations

Work closely with design, copy, video, and performance teams fortimely execution.

Provide clear briefs, feedback, references, and direction foreach deliverable.

Review content internally for quality, brand alignment, andmessaging accuracy.

Track deliverables, maintain project organisation, and resolveblockers proactively.

5. Content Creation Support (Shoot Ready)

Candidate must be comfortable capturing basic mobile content.

Capture quick mobile videos/photos for reels, stories, orproduct shots when needed.

Conduct basic on-ground shoots during store visits, events, orclient requirements.

Provide creative inputs to enhance the raw footage or visualdirection.

6. Analytics & Optimization

Track and interpret social media metrics and competitorbehaviour.

Recommend improvements based on engagement performance andaudience insights.

Prepare performance summaries for client presentations andmonthly reviews.

Required Qualifications

2-4 years of experience in social media management or clientservicing in a digital or creative agency.

MUST be comfortable with on-ground content shooting using amobile phone.

Strong understanding of Instagram, Facebook, LinkedIn, andYouTube formats.

Basic understanding of performance marketing operations (MetaAds/Google Ads collaboration).

Excellent communication, client-handling, and presentationskills.

Strong multitasking and organisational abilities.

Ability to guide designers and writers with structured feedback.

Comfortable using Google Workspace, Trello, Asana, Notion, orequivalent tools.

Nice-to-Have

Candidates from Agra or familiar with Agra's market & business landscape.

Ability to write captions or assist with microcopy when required.

Experience in influencer coordination or basic production management.

Understanding of funnel metrics (TOF/MOF/BOF) and social-to-ads alignment.

Work in a fast-paced, creatively driven agency environment.

Exposure to end-to-end campaign planning, content direction, and performance insights.

Close collaboration with creative, strategy, and performance teams.

Growth-oriented team culture with learning and upskilling opportunities.

Employee-first environment with focus on personal and professional development.

About MediaX:

MediaX is a digital-first performance and creative agency partnering with education,fashion,D2C, real estate, and lifestyle brands across India. We blend strategy, creativity,and data todeliver measurable impact. Our culture prioritises ownership, innovation, andstructuredexecution — giving every team member the space to contribute and grow meaningfully.

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If you think that you have the skills required for this role and would liketo join ourteam, please send us your details using the form below.

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MediaX does not charge any fees or request financialinformation at any stage ofthe recruitment process.All official communication from our team is sent only through email addressesending with @mediax.co.in.If you receive any suspicious communication or have doubts regarding theauthenticity of a job offer, please contact us at [e-mail] for verification.