Sr Analyst, SaaS Delivery - Fusion Workforce Compensation and Benefits

Oracle; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading technology company seeks an experienced individual contributor to lead Oracle Fusion HCM development and support projects. The role requires significant experience with Fusion SaaS applications, strong problem-solving skills, and effective communication. Flexibility to work in shifts is essential. The candidate should also possess SQL and PL/SQL skills. This position is based in Bangalore and is pivotal in managing customer requirements and delivering practical solutions.

Qualifications

• 5+ years of experience in Oracle products primarily in the Technical area.
• Experience with Fusion SaaS applications.
• Ability to work in shifts including nights.

Responsibilities

• Lead development and support projects for Oracle Fusion HCM.
• Work independently on customer issues and provide solutions.
• Manage complete development pipeline for Fusion modules.

Skills

Fusion SaaS Techno-functional skills in Fusion HCM

Strong problem solving/analytical skills

Effective communication

Customer facing skills

Time Management

Tools

SQL

PL/SQL

HCM Extracts

BI/OTBI Reports

Job description

• Job Identification: 252153
• Job Category: Support
• Posting Date: 07/30/2024, 10:57 PM
• Role: Individual Contributor
• Job Type: Regular Employee
• Experience Level: Professional
• Does this position require a security clearance? No
• Years: 3 to 5+ years
• Applicants: Less than 10 applicants
• Applicants are required to read, write, and speak the following languages: English
• Additional Info: Visa / work permit sponsorship is not available for this position

Job Description

1. Resource would play a lead role in running development and support projects for Oracle Fusion HCM (OTL and Absence Management)/Fusion customers and should have experience in working on development, support of CEMLIs and Implementation (Waterfall or Agile methodology)
2. The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
3. Resource should be able to independently work on customer issues
4. Functionally good in Fusion OTL and Absence Management
5. Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion OTL/Absence Management
6. Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business
7. Report progress/status/risk/issues on development at regular basis.
8. Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion OTL/Absence Management modules
9. Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
10. Resource should be able to understand customer requirements/user stories and implement practical solutions.
11. Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.

Personal Attributes

1. Self driven and result oriented
2. Strong problem solving/analytical skills
3. Strong customer support and relation skills
4. Effective communication (verbal and written)
5. Focus on relationships (internal and external)
6. Strong willingness to learn new things and share them with others
7. Influencing/negotiating
8. Team player
9. Customer focused and customer facing skills
10. Confident and decisive
11. Values Expertise (maintaining professional expertise in own discipline)
12. Enthusiasm
13. Flexibility
14. Organizational skills
15. Values and enjoys coaching/knowledge transfer ability
16. Values and enjoys teaching technical courses

Other Essential Skills

• Experience in understanding customer requirement.
• Good knowledge of business processes and application setups
• Customer facing
• Lateral thinking
• Time Management
• Good Functional expertise on Fusion SaaS applications
• Knowledge of performance tuning is a plus.
• OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.

Your Qualifications

The candidate should have 5 or more years of experience in Oracle products primarily in the Technical area and also desire to have Functional knowledge as well.

Skills

Fusion SaaS Techno-functional skills in Fusion HCM (Workforce Compensation and Benefits)

Technical Skills

SQL, PL/SQL, HCM Extracts, BI/OTBI Reports

Ready to work in shifts including night shift. The role will be based in Bangalore

Career Level - IC3

Required Skills

• Benefits Administration
• Compensation