Job Summary
Gallagher Center of Excellence (GCoE) is seeking to hire a Bid Content Specialist - Knowledge and Document Manager. As a Proposal Response Specialist, you are responsible for ensuring Gallagher s Bid Library is proactively maintained with fresh, relevant content. You will become an expert in using Gallagher s Responsive - formerly RFPIO technology to work with Sales Teams to capture and communicate our value proposition. You will use the Bid Library to provide Sales Teams with answer content across all Gallagher propositions. You will be responsible for content strategy development, advanced writing and editing skills, and working closely with the Bid Managers on a day-to-day basis. This role requires a strategic thinker with excellent writing skills who can translate complex insurance concepts into clear, persuasive documents. You are required to collaborate with cross-functional teams to gather necessary information, ensuring that all proposals meet client specifications and industry standards. Success in this position involves producing compelling bid content that enhances the companys chances of winning new business and expanding its client base. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with teams present in Bengaluru and Pune.
Responsibilities
- Response Development: Review assigned RFP questions and select the most appropriate responses from approved content libraries and knowledge repositories.
- Content Customization: Tailor responses to align with prospect requirements, industry considerations, and client-specific circumstances while maintaining approved messaging.
- Content Analysis: Evaluate requirements, identify content gaps, and determine when additional research or subject matter expertise is needed.
- Continuous Improvement: Incorporate reviewer feedback and lessons learned to improve future proposal responses and overall response quality.
- Content Knowledge Management: Maintain familiarity with approved content, response libraries, and became champion of knowledge sharing.
- Content Enhancement: Identify outdated, duplicate, inaccurate, or missing content and contribute to ongoing content improvement initiatives.
- Deadline Management: Manage multiple proposals simultaneously, ensuring deliverables are completed accurately and on time.
- AI Advocacy Digital Enablement: Act as a champion for AI and digital technologies by promoting adoption, sharing best practices, identifying use cases, and leveraging tools such as Microsoft Copilot to enhance proposal development, content management, and operational efficiency.
- Project Management: Take ownership of the proposal and co-ordinate with Bid Managers till the proposal submission. Have regular connects with the Bid Mangers to ensure the smooth progress of the project.
Requirements
- Required: Bachelor's degree in communications, Marketing, Journalism, or a related field.
- 5+ years of experience in content creation, SEO, and digital marketing, preferably within the financial or insurance industry.
- Strong knowledge of SEO tools (Google Analytics, SEMrush, Moz) and content management systems (eg, WordPress, HubSpot).
- Certificate(s)/Special Training: Knowledge Capture Certification or equivalent Certification in Insurance Bid writing is highly preferred.
- Advanced training in SEO (Search Engine Optimization) and SEM (Search Engine Marketing) is advantageous.
- Proficiency in content management systems (CMS) such as WordPress.
- Training in analytics tools such as Google Analytics is beneficial.
- Project management certification (eg, PMP, Agile) is a plus.
- Certification in advanced content strategy or copywriting is beneficial.
Work Traits
- Proactive, consultative. Demonstrates ability to build strong business partner relationships.
- Comfortable working independently and in collaboration with groups.
- Self-motivated to achieving targets planning and results driven mind-set.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.