Sr. Analyst - Bangalore

GAVS Technologies N.A., Inc; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

GAVS Technologies N.A., Inc. seeks a Senior Business Analyst (Operations, Analytics & Client Engagement) with 6–9 years of experience to lead operational tracking, executive analytics, and client engagement initiatives.

The role demands expert MS Excel architecture, PowerPoint storytelling, and leadership in managing high-touch client interactions and cross-functional workflows. The candidate will oversee admin software governance, automation using Microsoft 365 tools, and end-to-end tracking

Qualifications

• Bachelor’s or Master’s degree in Business Administration, IT, Finance, or related field.
• 6–9 years progressive experience as Business Analyst, Senior Operations Analyst, or Client Engagement BA.
• Expert MS Excel modeling, macros, data analytics, and PowerPoint storytelling.

Responsibilities

• Lead advanced data analytics and strategic reporting using Excel, Power Platform, and data trackers.
• Create executive-ready PowerPoint decks for Board/QBRs and client proposals.

Skills

MS Excel

PowerPoint

Power BI

MS Office

Jira

ServiceNow

Trello

SharePoint

Power Automate

Education

Bachelor’s or Master’s degree

Tools

Jira

ServiceNow

Trello

CRM systems

Job description

## Sr. Analyst - Bangalore16-09-2026 19:18:56Job\\_3047336 - 9 years* Chennai, Tamil Nadu, India (CHN)Job Description: Senior Business Analyst (Operations, Analytics & Client Engagement)Position Overview We are seeking an experienced, high-caliber Senior Business Analyst with 6 to 9 years of experience to lead operational tracking, executive data analytics, and client engagement initiatives. In this role, you will serve as a strategic operational pillar—driving process governance, managing enterprise admin software stacks, and leveraging the Microsoft Office Suite to transform complex operational data into executive-ready insights and high-stakes presentations.The ideal candidate brings deep expertise in advanced MS Excel architecture, master-level PowerPoint storytelling, and proven leadership in managing high-touch client interactions and cross-functional team workflows.Key Responsibilities1. Advanced Data Analytics & Strategic Reporting (MS Excel & Power Platform)* Complex Data Architecture: Design, build, and maintain enterprise-grade Excel models, automated performance dashboards, and data trackers using advanced functions (Index/Match, XLOOKUP, dynamic arrays, VBA/macros, and Power Query).* Operational KPI Tracking: Monitor, analyze, and report on global practice performance, SLA compliance, utilization metrics, and financial/billing variances to drive executive decision-making.* Predictive & Trend Analytics: Synthesize disparate datasets from multiple business systems into actionable trend analyses, identifying operational bottlenecks, risks, and efficiency opportunities.2. Executive Storytelling & High-Stakes Presentations (MS PowerPoint)* C-Suite & Board Deliverables: Conceptualize, structure, and design polished, executive-ready PowerPoint slide decks for Board meetings, Quarterly Business Reviews (QBRs), and strategic client proposals.* Data Visualization & Storytelling: Translate intricate technical data, operational workflows, and complex business metrics into clean, compelling visual narratives and executive summaries.* Presentation Coaching: Partner with practice leaders to refine messaging, narrative flow, and visual alignment prior to major executive and external client briefings.3. Admin Software Governance & Process Optimization* Admin Stack Management: Oversee the daily administration, configuration, and user governance of internal enterprise software, CRM platforms (e.g., Salesforce), and project tracking systems (e.g., Jira, Asana, ServiceNow).* Workflow Automation: Leverage Microsoft 365 tools (Teams, SharePoint, Power Automate, Planner) to automate manual administrative tasks, approval chains, and document repositories.* Tracking & Operational Governance: Maintain end-to-end tracking systems for strategic practice initiatives, action logs, contract lifecycles, and cross-team deliverables to ensure 100% accountability.4. Strategic Client Engagement & Relationship Management* Client Interface & Account Governance: Act as a key operational liaison for client engagement activities—managing routine client communications, status reporting, and governance cadence.* Meeting Orchestration: Lead pre-meeting preparation, drive client-facing status calls, document structured Minutes of Meeting (MOM), and rigorously enforce post-meeting action item closure.* Cross-Functional Alignment: Collaborate with internal delivery leads, sales executives, and practice managers to ensure seamless execution of client commitments and rapid resolution of operational escalations.Qualifications & SkillsTechnical Requirements* Education: Bachelor’s or Master’s degree in Business Administration, Information Technology, Finance, or a related field.* Experience: 6 to 9 years of progressive experience as a Business Analyst, Senior Operations Analyst, or Client Engagement BA.* MS Office Mastery: Expert-level mastery of MS Excel (data modeling, macros, complex analytics) and MS PowerPoint (executive layout design, advanced formatting, storytelling).* Software & Systems Proficiency: Deep hands-on experience with administrative software, project management/ticketing tools (Jira, ServiceNow, Trello), CRM systems, and MS Productivity Apps (Power Automate, Power BI, SharePoint).* Data Synthesis & Reporting: Advanced capability in raw data hygiene, quantitative analysis, process mapping, and executive metric reporting.Soft Skills & Work Environment* Executive Presence & Communication: Exceptional verbal, written, and interpersonal communication skills with demonstrated poise when presenting to C-suite leaders and key client stakeholders.* Leadership & Stakeholder Management: Proven ability to influence cross-functional teams, manage client expectations under pressure, and mentor junior analysts.* Meticulous Attention to Detail: Uncompromising standards for data accuracy, presentation formatting, and structured tracking across multi-project environments.* Adaptability & Ownership: Proactive self-starter capable of driving clarity in ambiguous environments and taking end-to-end ownership of complex assignments.Preferred Certifications (Any of the following are a plus)* Certified Business Analysis Professional (CBAP) / CCBA* Microsoft Office Specialist (MOS) Expert (Excel / PowerPoint)* PMI Professional in Business Analysis (PMI-PBA) or PMP* Microsoft Certified: Power BI Data Analyst Associate / Power Platform Fundamentals