Sr Administrator (Support & Operations)

HCL Technologies Limited; Gautam Buddha Nagar; On-site; INR 900,000 - 1,500,000; Full time

Job summary

HCL Technologies Limited is seeking an experienced SCORCH L2 Engineer to design and maintain automation runbooks, integrate System Center components, and automate IT tasks. You will provide L2 support, troubleshoot complex workflows, and collaborate with SCCM, SCOM, ServiceNow, and AD integrations.

The role emphasizes runbook development, script-based automation, and performance monitoring to ensure reliable orchestration across enterprise IT environments within an on-site setting.

Qualifications

• SCORCH L2 Engineer with expertise in runbook development, PowerShell automation, workflow orchestration, and System Center Suite integration.
• Experience providing L2 support for SCORCH environments and maintaining automation runbooks.
• Ability to troubleshoot workflow and integration issues and to integrate SCORCH with SCCM/SCOM/ServiceNow/Active Directory.

Responsibilities

• Provide L2 support for SCORCH environments.
• Develop and maintain automation runbooks.
• Troubleshoot workflow and integration issues.
• Integrate SCORCH with SCCM, SCOM, ServiceNow, and Active Directory.
• Automate IT operational tasks and service requests.
• Monitor automation performance and optimize runbooks.
• Perform RCA and maintain operational documentation.

Skills

SCORCH

Runbook Dev

PowerShell Scripting

SCCM / MECM

SCOM

REST API

SQL Server

Windows Server

Active Directory

ITIL

Tools

Integration Packs (IP)

Power Automate

ServiceNow Integration

Power BI

VMware Administration

Citrix Administration

Job description

SCORCH L2 Engineer
Job Description (6-9 Years Experience)

Role Summary

• Experienced System Center Orchestrator (SCORCH) L2 Engineer with expertise in runbook development, PowerShell automation, workflow orchestration, and System Center Suite integration.

Key Responsibilities

• Provide L2 support for SCORCH environments.
• Develop and maintain automation runbooks.
• Troubleshoot workflow and integration issues.
• Integrate SCORCH with SCCM, SCOM, ServiceNow, and Active Directory.
• Automate IT operational tasks and service requests.
• Monitor automation performance and optimize runbooks.
• Perform RCA and maintain operational documentation.

Preferred Skills

• Microsoft System Center Orchestrator (SCORCH)
• Runbook Development
• Integration Packs (IP)
• PowerShell Scripting
• SCCM / MECM
• SCOM
• REST API Integration
• SQL Server
• Windows Server Administration
• Active Directory

Good to Have Skills

• Power Automate
• ServiceNow Integration
• Power BI
• VMware Administration
• Citrix Administration
• ITIL Framework

Technical Skills

• SCORCH Administration
• Workflow Automation
• PowerShell
• SQL Queries
• Windows Server Management
• API Integrations

Key Responsibilities

SCORCH L2 Engineer
Job Description (6-9 Years Experience)

Role Summary

• Experienced System Center Orchestrator (SCORCH) L2 Engineer with expertise in runbook development, PowerShell automation, workflow orchestration, and System Center Suite integration.

Key Responsibilities

• Provide L2 support for SCORCH environments.
• Develop and maintain automation runbooks.
• Troubleshoot workflow and integration issues.
• Integrate SCORCH with SCCM, SCOM, ServiceNow, and Active Directory.
• Automate IT operational tasks and service requests.
• Monitor automation performance and optimize runbooks.
• Perform RCA and maintain operational documentation.

Preferred Skills

• Microsoft System Center Orchestrator (SCORCH)
• Runbook Development
• Integration Packs (IP)
• PowerShell Scripting
• SCCM / MECM
• SCOM
• REST API Integration
• SQL Server
• Windows Server Administration
• Active Directory

Good to Have Skills

• Power Automate
• ServiceNow Integration
• Power BI
• VMware Administration
• Citrix Administration
• ITIL Framework

Technical Skills

• SCORCH Administration
• Workflow Automation
• PowerShell
• SQL Queries
• Windows Server Management
• API Integrations

Skill Requirements

SCORCH L2 Engineer
Job Description ( 6-9 Years Experience)

Role Summary

• Experienced System Center Orchestrator (SCORCH) L2 Engineer with expertise in runbook development, PowerShell automation, workflow orchestration, and System Center Suite integration.

Key Responsibilities

• Provide L2 support for SCORCH environments.
• Develop and maintain automation runbooks.
• Troubleshoot workflow and integration issues.
• Integrate SCORCH with SCCM, SCOM, ServiceNow, and Active Directory.
• Automate IT operational tasks and service requests.
• Monitor automation performance and optimize runbooks.
• Perform RCA and maintain operational documentation.

Preferred Skills

• Microsoft System Center Orchestrator (SCORCH)
• Runbook Development
• Integration Packs (IP)
• PowerShell Scripting
• SCCM / MECM
• SCOM
• REST API Integration
• SQL Server
• Windows Server Administration
• Active Directory

Good to Have Skills

• Power Automate
• ServiceNow Integration
• Power BI
• VMware Administration
• Citrix Administration
• ITIL Framework

Technical Skills

• SCORCH Administration
• Workflow Automation
• PowerShell
• SQL Queries
• Windows Server Management
• API Integrations

Other Requirements

SCORCH L2 Engineer
Job Description (6-9 Years Experience)

Role Summary

• Experienced System Center Orchestrator (SCORCH) L2 Engineer with expertise in runbook development, PowerShell automation, workflow orchestration, and System Center Suite integration.

Key Responsibilities

• Provide L2 support for SCORCH environments.
• Develop and maintain automation runbooks.
• Troubleshoot workflow and integration issues.
• Integrate SCORCH with SCCM, SCOM, ServiceNow, and Active Directory.
• Automate IT operational tasks and service requests.
• Monitor automation performance and optimize runbooks.
• Perform RCA and maintain operational documentation.

Preferred Skills

• Microsoft System Center Orchestrator (SCORCH)

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September2026totaled $14.8billion.