Specialist System Engineer - Storage

Societe Generale Global Solution Centre; Bengaluru; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Societe Generale Global Solution Centre is seeking a Storage Administrator to manage NetApp AFF storage, perform clustering, provisioning, and DR planning. The role includes sweeping up L2/L3 issues, maintaining SAN/NAS infrastructure, and coordinating with stakeholders in a 24x7 production environment.

You will work on onboarding new features, runbooks, and incident/change management while mentoring teammates and contributing to automation with Python and DevOps practices.

Qualifications

• Expertise in NetApp AFF storage technology and installation of new NetApp clusters to Production.
• Expertise in NetApp provisioning and snap mirror replication for CIFS and NFS.
• Hands on ONTAP firmware update on NetApp clusters.
• Experience in troubleshooting L2/L3 issues on NetApp filers in SAN/NAS.
• Exposure to Cisco IC Switches and intermediate troubleshooting skills.
• Managing NetApp storage errors and vendor management.
• Prepare production referential like Runbook and Disaster recovery scenarios.
• Plan and coordinate new feature design, development and run activities.
• Incidents, change, problem, and capacity management experience.
• Develop and maintain standard metrics and reports for service performance.
• Administration of Windows and Linux servers.
• ITIL knowledge and regular incident/change/problem handling.
• Strong technical documentation and design process knowledge.
• Critical incident and SLA management experience.
• Experience implementing documented support processes.
• Intermediate Python scripting and automation.
• Knowledge of cloud storage basics and market trends.
• Willingness to upskill and share knowledge.
• Mentoring new team members.
• Good to have DEVOPS and open-source tools knowledge.
• Awareness of cloud storage market trends for automations.
• As Storage administrator, ensure stable production and resiliency.
• As part of an Agile team, adapt to changing requirements and Scrum ceremonies.
• Own tasks with flexible hours during launches.

Responsibilities

• Storage administrator & project migration responsibilities.
• Handle 24x7 environment readiness.
• Participate in stakeholder meetings.
• Provide recommendations to improve SAN/NAS infrastructure and address root causes.

Skills

NetApp AFF storage

NetApp provisioning

ONTAP firmware update

L2/L3 troubleshooting

Cisco switches

Vendor management

Runbook/DR scenario

Feature design & run activities

Incident and change management

ITIL

Technical documentation

SLA management

Python scripting

Cloud storage basics

DevOps/open-source tools

Agile/Scrum

Mentoring teammates

Cloud services awareness

Tools

Cisco IC Switches

Job description

Responsibilities

MSA - L2 Storage

The person must possess self confidence in his / her technical abilities to perform his role on Storage Administrator & project Migration.

Resolve technical issues of projects and Explore alternate designs

Able to thrive in rapid environment and adopt new technology rapidly

Good Team handling skills and also a team player.

Should be open to work on 24x7 environment

Participate in business meetings with various stake holders

Provide recommendations to improve the SAN/NAS infrastructure , and address / mange critical issues and root cause analysis

Required

Profile required

• Expertise in NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure.
• Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS.
• Hands on experience in ONTAP firmware update on NetApp clusters.
• Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments
• Exposure to Cisco IC Switches and intermediate troubleshooting skills.
• Exposure to managing NetApp storage related errors and hardware failures and vendor management.
• Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters.
• Ability to plan , manage and coordinate new feature designing and development as well as run activities.
• Exposure to Incident management, configuration management and capacity Management.
• Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements
• Applied knowledge in the administration of windows and Linux servers
• Good knowledge on ITIL and experience on handling incident / change / problem on regular basis.
• Good in Technical Documentation and design process and standards
• Expert on Critical incident management and SLA management.
• Proven track record in the implementation and execution of documented support processes and can direct others in same.
• Intermediate level experience in Python scripting and automation.
• Good to have knowledge on cloud storage basics and market trend for storage services.
• Enthusiast who focuses on regular upskilling and share the knowledge with colleagues.
• Mentoring new team members and work towards team's success.
• Good to have Intermediate skills in DEVOPS and opensource tools.
• Aware of cloud services and market trends on Cloud storage to contribute value to the automations.
• As a Storage administrator, ensuring stable Production on Infrastructure, maintaining resiliency, and managing disruptions is your top priority.
• As an Agile team member, embrace changing requirements, prioritize customer satisfaction through timely delivery, and utilize Scrum ceremonies for collaborative planning within team goals.
• Own tasks, adapt to flexible working hours during launches, and actively participate in key forums for team goals.

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you're joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

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