Specialist Selene Finance

Pretium Enterprise Operations India Private Limited (PES India); Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Pretium in Bengaluru seeks an Analyst – Selene to review documents and convert data, maintain SLA-driven workflows, and support client inquiries. You will onboard loans, verify data, and escalate inconsistencies across teams to ensure timely, accurate servicing.

The role requires a Bachelor’s degree and 3–5 years of loan processing experience; MSP and Sara tool familiarity are a plus in this US-shift oriented environment.

Qualifications

• Bachelor’s degree required.
• 3–5 years’ experience in loan processing.
• MSP experience and Sara tool familiarity are a plus.

Responsibilities

• Maintain workflow to meet internal SLAs.
• Handle escalated loan-level issues and provide research assistance.
• Board newly acquired loans into servicing system and verify data accuracy.
• Coordinate with stakeholders to provide timely updates.
• Ensure compliance and data integrity in processes.

Skills

Attention to detail

MSP

Loan processing

Data analysis

Critical thinking

Education

Bachelor’s degree

Tools

MSP

Sara tool

Job description

Pretium is a specialized investment management firm focused on residential real estate, mortgage finance, and corporate credit. It is the second-largest owner and operator of single-family rentals with properties in the United States. With expert business service capabilities, Pretium Enterprise Services (PES), India, is integral to the growth, innovation, and transformation of its global operating companies. Partnering with global business and stakeholders to rapidly unlock value for our customers, teams deliver with excellence and ownership, enabling scalable growth.

Job Details

Job Title Analyst – Selene

Direct Supervisor Manager, Selene

Function Selene

Salary Range NA

Position Type Full Time

Shift Timings Should be open to work in US Shifts

Location Bengaluru

Allowances As per CTC

Role Summary Responsible for Document to Data review, maintaining workflow volumes to meet internal and private investor Service Level Agreements (SLAs). Handles escalated loan-level issues and provides research assistance for complex matters to support client inquiries and cross-functional departments. Boarding newly acquired loans into the servicing system, verifying data tape accuracy, performing necessary follow-ups and capturing any missing data from the servicing side.

External Interfaces Internal Interfaces Communicate with Stakeholders to gather necessary details and provide updates. Collaborate with the team to provide accurate data, track progress, and handle escalated loans. Quality Assurance and Data Analytics Team.

Job Requirements

• Education · Bachelor’s degree required
• Relevant Experience Hold a Graduate (mandatory) Min. 3-5 years’ experience in BPL knowledge Must have loan processing experience
• Technical Know-how/Tools used MSP experience is a plus. Experience with Sara tool is a plus
• Behavioural Skills Should have very high level of attention to details. Should be able to find out process failure modes. Ability to learn and apply the learnings. Good critical thinker

Roles & Responsibilities

• Operations Management Maintain Workflow: Maintains the workflow to meet internal Service Level Agreements (SLA).
• Handle Escalation: Handles escalated loan level issues and provide departmental research assistance undefined Alignment: Works with management to ensure that internal and external audits are completed undefined
• Support the Selene Team: Act as a key resource for the Selene team by organizing, managing, and maintaining data to streamline team operations.
• Analysis: Reviews mass analysis for anomalies and ensures accurate and timely analysis per RESPA requirements.
• Ensure Compliance: Adhere to organizational policies during data handling and matter tracking.
• Coordinate with Stakeholders: Collaborate with relevant departments and stakeholders to gather accurate information and provide timely updates. Stakeholder Management Communicate with Onshore team and other related stakeholders on loans and to resolve issues to maintain a smooth flow of process. Communicate with leadership for prompt resolution of issues identified in duties above.

Stakeholder Management

1. Communicate with Onshore team and other related stakeholders on loans and to resolve issues to maintain a smooth flow of process.
2. Communicate with leadership for prompt resolution of issues identified in duties above.

Other requirements

Experience working with US teams and understanding of US work culture is desirable

Key Result Areas

• Efficient Management of Escalated Matters: Timely and accurate handling of escalated loans.
• Accuracy in Data Maintenance: Ensure all details are recorded and updated with precision.
• Data Analysis: Achieve high levels of accuracy in analysis and completeness in while adhering to timelines.
• Support to Selene Team: Provide consistent and reliable support to the Selene team to enable smooth operations and informed decision-making.
• Process Efficiency: Contribute to improving turnaround times and minimizing delays in loan handling.
• Works with the Manager to document, communicate, and implement changes in policy and procedures.
• Compliance and Confidentiality: Adhere to organizational policies, ensuring compliance and maintaining the confidentiality of sensitive information.

With expert business service capabilities, Pretium Enterprise Services (“PES”), is integral to the growth, innovation, and transformation of Pretium’s global operating companies. Partnering with internal and external businesses and stakeholders to rapidly unlock value for our customers, PES delivers with excellence and ownership, enabling scalable growth.