Specialist, Sales Support

HARMAN International; Pune District; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

HARMAN International in Pune, India is seeking a Sales Operations Coordinator to support the Automotive Sales Management team. The role involves managing sales operations, back-office coordination, data handling, and reporting to enable focused customer engagement and strategic growth.

The ideal candidate has 8+ years in Sales Operations or related roles, strong MS Excel/PowerPoint/Outlook skills, and excellent organizational and stakeholder management abilities.

Qualifications

• 8+ years of experience in Sales Operations, Business Coordination, Customer Support, or Project Coordination.
• Strong proficiency in Microsoft Excel, PowerPoint, and Outlook.
• Excellent organizational, communication, and stakeholder management skills.
• Automotive industry experience preferred.
• Accurate and timely reporting and customer data management.

Responsibilities

• Support Sales Management by managing operations, documentation, data, and dashboards.
• Coordinate communication between Sales, Engineering, Program Management, Finance, and customers.
• Organise customer visits, travel arrangements, and logistics.
• Maintain contracts, NDAs, RFQ documents, meeting minutes and approvals.
• Generate periodic reports on pipeline, RFQ status, and business opportunities.

Skills

Organizational skills

Communication

Stakeholder management

Attention to detail

Automotive industry experience

Education

Bachelor's degree in Business, Commerce, Engineering, Management, or related field

Tools

Microsoft Excel

PowerPoint

Outlook

Job description

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

Engineer audio systems and integrated technology platforms that augment the driving experience

Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence

Advance in-vehicle infotainment, safety, efficiency, and enjoyment

What You’ll Be Part Of

The Sales Operations Coordinator will support the Automotive Sales Management team by managing sales operations, back-office coordination, customer documentation, data management, reporting, and administrative activities. The role will enable Sales Managers to focus on customer engagement, business acquisition, and strategic growth by ensuring efficient execution of operational processes and accurate business data management.

How You’ll Make An Impact

• Support customer engagement events, workshops, technology demonstrations, and executive meetings.
• Coordinate communication and follow-ups between Sales, Engineering, Program Management, Finance, and customers.
• Support customer meeting preparation, action tracking, and account planning activities.
• Maintain customer interaction records, opportunity trackers, and sales dashboards.
• RFQ & Opportunity Management
• Maintain RFQ trackers, documentation repositories, and status dashboards.
• Track RFQ milestones and coordinate deliverables across internal teams.
• Support quotation preparation, submission tracking, and approval processes.
• Back-Office Coordination
• Coordinate internal follow-ups, approvals, and customer deliverables.
• Organise customer visits, meetings, travel arrangements, and logistics.
• Consolidate updates and prepare management reports and business reviews.
• Act as a central coordination point for cross-functional teams.
• Documentation & Data Management
• Manage customer portal updates and maintain accurate business data.
• Maintain contracts, NDAs, RFQ documents, meeting minutes, and approval records.
• Ensure document version control, filing, and audit readiness.
• Generate periodic reports on pipeline, RFQ status, customer activities, and business opportunities.

What Makes You A Strong Fit

• Bachelor's degree in Business, Commerce, Engineering, Management, or related field.
• 8+ years of experience in Sales Operations, Business Coordination, Customer Support, or Project Coordination.
• Strong proficiency in Microsoft Excel, PowerPoint, and Outlook.
• Excellent organizational, communication, and stakeholder management skills.
• Strong attention to detail, documentation discipline, and data management capability.
• Automotive industry experience preferred.
• Accurate and timely reporting and customer data management.
• Effective RFQ tracking and documentation control.
• Timely closure of action items and internal follow-ups.
• Improved sales productivity through reduced administrative workload.
• High stakeholder satisfaction and operational efficiency.
• Success Measures :
  • Accurate and timely reporting and customer data management.
  • Effective RFQ tracking and documentation control.
  • Timely closure of action items and internal follow-ups.
  • Improved sales productivity through reduced administrative workload.
  • High stakeholder satisfaction and operational efficiency.

Bonus Points if You Have

• Basic technical understanding of Automotive HW and SW systems
• Understanding of Automotive OEM’s organization and processes

Things To Know

• Be willing to travel up to 10%, domestic travel.
• This role is based in Pune, India and follows a hybrid schedule, with regular in-office collaboration alongside engineering, product, and customer program teams.

What You Can Expect

A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week.

Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others)

Learning and development opportunities through our award-winning HARMAN University programs

Wellness benefits designed to support your overall well-being

Access to the HARMAN campus fitness center and cafeteria, where available

An inclusive and diverse work environment that supports both your professional and personal development

HARMAN is proud to be an Equal Opportunity / Affir­­mative Action employer. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

HARMAN International

HARMAN designs and manufactures consumer and professional audio products, automotive electronics and audio systems.

HARMAN International designs and engineers connected solutions for automakers and consumers, featuring renowned audio brands and enterprise services that enhance the Internet of Things.

Computers and Electronics Manufacturing Manufacturing

Apply For This Role

Company HARMAN International

Location Hybrid - Pune, Maharashtra, India