Specialist, Sales Support

Harman International; Pune District; Ibrido; INR 900.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

Harman International in Pune, India, is seeking a Sales Operations Coordinator to support the Automotive Sales Management team by handling operations, documentation, data, and reporting.

The role enables sales managers to focus on customer engagement and growth by ensuring efficient processes and accurate data. Travel up to 10% is expected, with a hybrid work schedule in Pune.

Competenze

• 8+ years of experience in Sales Operations, Business Coordination, Customer Support, or Project Coordination.
• Bachelor's degree in related field.
• Strong proficiency in Excel, PowerPoint, and Outlook.
• Excellent organizational and stakeholder management skills.
• Automotive industry experience preferred.
• Accurate and timely reporting and data management.
• Effective RFQ tracking and documentation control.
• Timely closure of action items and internal follow-ups.

Mansioni

• Support Sales Management with operations, data and reporting.
• Coordinate back-office, RFQ tracking, and documentation.
• Organize customer visits and travel logistics.
• Prepare management reviews and dashboards.

Conoscenze

Excel

PowerPoint

Outlook

Stakeholder management

Organizational skills

Data management

Communication

Formazione

Bachelor's degree

Descrizione del lavoro

Job Summary

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

What You’ll Be Part Of

The Sales Operations Coordinator will support the Automotive Sales Management team by managing sales operations, back-office coordination, customer documentation, data management, reporting, and administrative activities. The role will enable Sales Managers to focus on customer engagement, business acquisition, and strategic growth by ensuring efficient execution of operational processes and accurate business data management.

How You’ll Make An Impact

1. Sales Operations Customer Support

• Support customer engagement events, workshops, technology demonstrations, and executive meetings.
• Coordinate communication and follow-ups between Sales, Engineering, Program Management, Finance, and customers.
• Support customer meeting preparation, action tracking, and account planning activities.
• Maintain customer interaction records, opportunity trackers, and sales dashboards.

2. RFQ Opportunity Management

• Maintain RFQ trackers, documentation repositories, and status dashboards.
• Track RFQ milestones and coordinate deliverables across internal teams.
• Support quotation preparation, submission tracking, and approval processes.

3. Back-Office Coordination

• Coordinate internal follow-ups, approvals, and customer deliverables.
• Organise customer visits, meetings, travel arrangements, and logistics.
• Consolidate updates and prepare management reports and business reviews.
• Act as a central coordination point for cross-functional teams.

4. Documentation Data Management

• Manage customer portal updates and maintain accurate business data.
• Maintain contracts, NDAs, RFQ documents, meeting minutes, and approval records.
• Ensure document version control, filing, and audit readiness.
• Generate periodic reports on pipeline, RFQ status, customer activities, and business opportunities.

What Makes You A Strong Fit

• Bachelors degree in Business, Commerce, Engineering, Management, or related field.
• 8+ years of experience in Sales Operations, Business Coordination, Customer Support, or Project Coordination.
• Strong proficiency in Microsoft Excel, PowerPoint, and Outlook.
• Excellent organizational, communication, and stakeholder management skills.
• Strong attention to detail, documentation discipline, and data management capability.
• Automotive industry experience preferred.
• Accurate and timely reporting and customer data management.
• Effective RFQ tracking and documentation control.
• Timely closure of action items and internal follow-ups.
• Improved sales productivity through reduced administrative workload.
• High stakeholder satisfaction and operational efficiency.

Success Measures

Bonus Points if You Have

• Basic technical understanding of Automotive HW and SW systems
• Understanding of Automotive OEM's organization and processes

Things To Know

• Be willing to travel up to 10%, domestic travel.
• This role is based in Pune, India and follows a hybrid schedule, with regular in-office collaboration alongside engineering, product, and customer program teams.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.