Specialist, Program Management

Pearson; Chennai District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Pearson in Chennai, India seeks a Specialist, Program Management to support Technology Source-to-Pay activities. You will monitor investments and budgets, track supplier performance and service levels, and coordinate governance reviews.

This hands-on role emphasizes analysis, process coordination, and driving actions to completion. The role focuses on data analysis, issue tracking, and delivering dashboards and insights for BAU and project delivery.

Qualifications

• Experience in monitoring investments and budget in S2P context.
• Strong ability to analyze data, track risks and issues.
• Ability to coordinate governance reviews and reporting cycles.

Responsibilities

• Lead S2P activities to track efficiency and identify improvements.
• Monitor procurement, supplier performance, and service levels.
• Act as contact for suppliers and stakeholders for issue resolution.
• Log and escalate incidents, risks, or performance concerns when needed.
• Support requisition processes, invoice validation, and controls.
• Produce dashboards and governance packs for decision-makers.
• Contribute to documentation, planning and continuous improvement.
• Lead continuous improvement projects as assigned.

Skills

Portfolio reporting

Governance support

Risk tracking

Supplier performance

Stakeholder liaison

SLA reporting

Analytical thinking

Attention to detail

Education

Project Management accreditation

Advanced data analysis

Project Procurement

Job description

Job Summary

Specialist, Program Management. Supports the effective delivery of Technology Source-to-Pay activities by monitoring and tracking investments & operation budget, supplier performance, service levels, run procurement processes, and associated project and operational activities. The role provides analysis, issue tracking, reporting, and coordination across internal teams, suppliers, and stakeholders to improve efficiency and track budget and commercial outcomes. This is a hands‑on role focused on analysis, process coordination, governance support, and driving actions through to completion.

Responsibilities

• Lead, analyse and evaluate Tech Source-to-Pay (S2P) activities to track and improve efficiency.
• Run and monitor procurement, supplier, service, project, and performance metrics to identify trends, risks, and opportunities for improvement.
• Act as a routine contact for suppliers and stakeholders, supporting issue resolution, governance, and operational review meetings.
• Handle support S2P requests, investigate issues, and log, track, report, and escalade incidents, risks, or performance concerns where needed.
• Support purchase requisition processes, invoice validation, and adherence to procurement controls and standards.
• Maintain SoW, investments, invoices, GR etc. data
• Produce reporting, dashboards, governance packs, and insights for decision-makers to support both BAU operations and project delivery.
• Contribute to documentation, standards, planning, governance, and continuous improvement across procurement, project and service functions.
• Lead continues improvement projects as assigned by management

Key Skills

• Portfolio Reporting and governance support
• Risk, issue, action, and dependency tracking
• Supplier management and supplier performance tracking
• Customer service support and stakeholder liaison
• Service level management and SLA reporting
• Strong analytical thinking, numeracy and excel skills
• Good written and verbal communication
• Attention to detail and structured problem-solving
• Commercial awareness and customer focus
• Ability to manage plans, reporting cycles, and governance deadlines

Desirable Qualifications

• Project Management accreditation
• Advance Data analysis and Reporting
• Project Procurement

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.