Specialist, Program Management

Pearson; Bengaluru; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Pearson in Bengaluru seeks a Specialist, Program Management to oversee Tech Source-to-Pay activities, tracking investments, budgets and supplier performance. You will provide analysis, issue tracking, reporting and coordination across internal teams, suppliers and stakeholders to improve efficiency and deliver commercial outcomes.

This hands-on role focuses on analysis, process coordination, governance support, and driving actions through to completion within a hybrid working model.

Qualifications

• Experience in Tech Source-to-Pay processes and governance.
• Strong analytical and reporting capabilities with attention to detail.
• Ability to coordinate across multiple stakeholders and teams.

Responsibilities

• Lead, analyse and evaluate Tech Source-to-Pay activities to track efficiency.
• Monitor procurement, supplier, service, project and performance metrics for trends and risks.
• Serve as a routine contact for suppliers and stakeholders; support governance reviews.
• Log, track, report, and escalate incidents, risks or performance concerns as needed.
• Support purchase requisition processes, invoice validation and controls adherence.
• Maintain SoW, investments, invoices, GR data and related records.
• Produce reports, dashboards and governance packs for decision makers.
• Contribute to standards, planning, governance and continuous improvement.
• Lead continuous improvement projects as directed.

Skills

Portfolio reporting

Governance support

Risk tracking

Supplier performance

Stakeholder liaison

SLA reporting

Analytical thinking

Communication

Attention to detail

Project planning

Escalation management

Education

PM accreditation

Advanced data analysis

Project procurement

Job description

Job Title: Specialist, Program Management

About the job

Supports the effective delivery of Technology Source-to-Pay activities by monitoring and tracking investments & operation budget, supplier performance, service levels, run procurement processes, and associated project and operational activities.

The role provides analysis, issue tracking, reporting, and coordination across internal teams, suppliers, and stakeholders to improve efficiency and track budget and commercial outcomes.

This is a hands-on role focused on analysis, process coordination, governance support, and driving actions through to completion.

Key Responsibilities, Skills & Experience

Key Responsibilities

• Lead, analyse and evaluate Tech Source-to-Pay (S2P) activities to track and improve efficiency.

• Run and monitor procurement, supplier, service, project, and performance metrics to identify trends, risks, and opportunities for improvement.

• Act as a routine contact for suppliers and stakeholders, supporting issue resolution, governance, and operational review meetings.

• Handle support S2P requests, investigate issues, and log, track, report, and escallyte incidents, risks, or performance concerns where needed.

• Support purchase requisition processes, invoice validation, and adherence to procurement controls and standards.

• Maintain SoW, investments, invoices, GR etc. data

• Produce reporting, dashboards, governance packs, and insights for decision-makers to support both BAU operations and project delivery.

• Contribute to documentation, standards, planning, governance, and continuous improvement across procurement, project and service functions.

• Lead continues improvement projects as assigned by management

Key Skills

• Portfolio Reporting and governance support

• Risk, issue, action, and dependency tracking

• Supplier management and supplier performance tracking

• Customer service support and stakeholder liaison

• Service level management and SLA reporting

• Strong analytical thinking, numeracy and excel skills

• Good written and verbal communication

• Attention to detail and structured problem-solving

• Commercial awareness and customer focus

• Ability to manage plans, reporting cycles, and governance deadlines

• Monitoring, follow-up, and escalation management

Desirable Qualifications

• Project Management accreditation

• Advance Data analysis and Reporting

• Project Procurement (Desirable but not essential)

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: Program Management

Job Family: ENTERPRISE

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 25769