Specialist Participant Maintenance

Empower LLC; Bengaluru; Hybrid; INR 500,000 - 700,000; Full time

Job summary

Empower LLC in Bengaluru (Hybrid) is seeking a Specialist Participant Maintenance to support US Retirement Plan (401k) recordkeeping and back-end processing. You will handle transaction requests, verify details, and communicate updates to participants with accuracy and timeliness.

The role requires strong data entry, typing, and analytical skills, with 6–12 months in a financial setting and familiarity with processing platforms.

Qualifications

• 6–12 months of similarly related experience in financial field.
• Pass company assessments such as typing and ten-key input.

Responsibilities

• Process participant transaction requests in EASY recordkeeping system.
• Identify IGO vs NIGO requests and update clients accordingly.
• Capture accurate information and communicate updates to participants.

Skills

Data entry

Typing

Ten-key

Analytical

Education

Bachelor's degree in finance

Tools

EASY

Job description

Specialist Participant Maintenance### Specialist Participant MaintenanceApply: Hybrid: KA Bangalore: Full time: Posted Today: End Date: November 4, 2026 (21 hours left to apply): R.0061303Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.**Job Summary: -**US Retirement Plan (401k) Recordkeeping. We support clients in transaction processing and other back end operations of retirement plans. Empower is a part of Great-West Financial Job requisite will include and not restricted being: Responsible for accurate and efficient processing of critical transactions for the participants /clients ; Transactions might include but not limited identify the type of transactions based on the - determine if the request is IGO or NIGO ; Work with upstream and down stream process capture the right information; Code/setup accounts and transactions in the system and communicate back with an update the client/ participant depending on the type of the transaction**Primary Duties and Responsibilities:** **-*** Accurately and efficiently processes and performs analysis and entry of participant transaction requests and assigned tasks in EASY recordkeeping system* Develop extensive job knowledge by applying written procedures, special handling, plan bulletins, tax charts and plan level set up rules.* Maintain departmental established productivity and quality goals.* Responsible for prioritization and completion of assigned tasks in accordance with Departmental, corporate, IRS, Department of Labor, FINRA and SEC regulations and requirements* Designs and delivers clear, respectful communications across audience**Background and Qualifications:*** 6-12 months of similarly related experience in financial field, strongly preferred.* Acquires basic skills and knowledge of the organizations processing platforms Demonstrates decision making and analytical skills. Must be detailed oriented and have analytical ability for in-depth research.* Must pass company administered skills assessments such as typing and ten-key input at required minimum levels.* Ability to analyze transactions for completion and correct posting participant accounts.* Attention to detail and the ability maintain productivity levels are essential but more important must maintain high levels of accuracy.* Using established procedures and working under immediate supervision, performs assigns tasks* Performs review of data and activity prevent risk of loss due to errors. This position frequently requires periodic and mandatory (usually unscheduled) overtimeWe are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.