Specialist Deconversion

Empower LLC; Bengaluru; Hybrid; INR 700,000 - 900,000; Full time

Job summary

Empower LLC in Bengaluru (KA) is seeking a Specialist Deconversion to manage plan termination activities for existing clients. The role involves processing plan terminations, transferring assets, and liaising with stakeholders to ensure compliance and accuracy.

The candidate should have 2+ years in financial operations, preferably with DeConversion/Implementation experience, and be flexible for US shift hours in a hybrid work setup.

Qualifications

• Bachelor’s degree in a business-related field.
• 2+ years in financial operations, with DeConversion or implementation background preferred.
• Proficient in Office 365 applications.
• Willingness to work US shift.

Responsibilities

• Perform daily BAU & audits for De-Conversion.
• Coordinate with stakeholders for timely resolution.
• Escalate delays or issues promptly.
• Provide inputs for self and team reporting.
• Respond to emails on time.
• Participate in onshore calls when needed.
• Support knowledge in 401(k) defined contributions.

Skills

Detail orientation

Time management

Verbal communication

Written communication

Education

Bachelor’s degree in business

Tools

Office 365

Job description

Specialist Deconversion### Specialist DeconversionApply: Hybrid: KA Bangalore: Full time: Posted Today: End Date: November 4, 2026 (21 hours left to apply): R.0060958Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.**JOB SUMMARY:**Team is responsible for Plan Termination and Contract Termination activity at a plan level for existing clients to Empower. Team performs following activities:**Plan Termination**: Plan Termination means terminating the plan from 401 (k) by Liquidating and Distributing entire plan balance to Participants post which there won’t be any record keeping of the plan.**Contract Termination:** Contract Termination refers to the process of transferring the assets and records of 401(k) Plan from Empower to new record keeper. It initiates transfer of all employees’ assets and records to the new provider either in full or partial contract termination.Activities performed by the team are highly critical, involve regulatory & monetary impacts which require adequate due diligence, timely response, timely escalation to responsible parties.**ESSENTIAL FUNCTIONS:*** Performing daily BAU & audits for De-Conversion (Activities are listed in overview section)* Follows-up with various stakeholders for timely resolution.* Timely escalation for any delay or issue* Provide various input for self & team reporting.* Responding to email on time* Participating in the onshore call when needed* Preferred knowledge in 401(K) Defined contributions* Excellent problem solving, analytical and verbal/written communication skills.* Performs review of data and activity to prevent risk of loss due to errors.* Develops working relationships with peers and management. Interacts with a wide audience, including internal clients.**EDUCATION:*** Bachelor’s degree, preferably in a business-related field.**EXPERIENCE:*** 2+ years in financial operations (Preferred prior experience in Implementation/DeConversion background)**SKILLS/CHARACTERISTICS:*** Strong attention to detail* Excellent time management* Excellent verbal and written communication* Basic knowledge of 0ffice 365 applications* Flexible working in US shift* Results oriented: Take decisive action on opportunities to achieve specific outcomes; convey a sense of urgency when appropriate; persist in the face of obstacles; drives to outcomes that reflect meeting or exceeding a standard of excellence.We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.