Specialist Participant Maintenance

Empower Global Business Services India Private Limited; Bengaluru; Hybrid; INR 450,000 - 550,000; Full time

Job summary

Empower Global Business Services India Private Limited is seeking an experienced financial transaction processor to handle participant transactions with precision. The role involves processing and analyzing requests in the EASY recordkeeping system, coding and posting transactions, and communicating updates to clients and participants.

We value accuracy, attention to detail, and the ability to follow written procedures while meeting regulatory requirements.

Qualifications

• 1-4 years of experience in the financial field.
• Must be detail oriented with strong analytical ability.
• Must pass company skills assessments including typing and ten-key input.

Responsibilities

• Accurately and efficiently processes and analyzes participant transaction requests.
• Enter transactions and update the client/ participant per transaction type.
• Coordinate with upstream and downstream processes to capture correct information.

Skills

Analytical skills

Typing

Ten-key input

Attention to detail

Tools

EASY recordkeeping system

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. US Retirement Plan (401k) Recordkeeping.

We support clients in transaction processing and other back end operations of retirement plans. Empower is a part of Great-West Financial Job requisite will include and not restricted being: Responsible for accurate and efficient processing of critical transactions for the participants /clients ; Transactions might include but not limited identify the type of transactions based on the - determine if the request is IGO or NIGO ; Work with upstream and down stream process capture the right information; Code/setup accounts and transactions in the system and communicate back with an update the client/ participant depending on the type of the transaction.

Primary Duties and Responsibilities:

• Accurately and efficiently processes and performs analysis and entry of participant transaction requests and assigned tasks in EASY recordkeeping system Develop extensive job knowledge by applying written procedures, special handling, plan bulletins, tax charts and plan level set up rules. Maintain departmental established productivity and quality goals. Responsible for prioritization and completion of assigned tasks in accordance with Departmental, corporate, IRS, Department of Labor, FINRA and SEC regulations and requirements Designs and delivers clear, respectful communications across audience.

Background and Qualifications:

1- 4 years of similarly related experience in financial field, strongly preferred. Acquires basic skills and knowledge of the organizations processing platforms Demonstrates decision making and analytical skills. Must be detailed oriented and have analytical ability for in-depth research. Must pass company administered skills assessments such as typing and ten-key input at required minimum levels. Ability to analyze transactions for completion and correct posting participant accounts. Attention to detail and the ability maintain productivity levels are essential but more important must maintain high levels of accuracy. Using established procedures and working under immediate supervision, performs assigns tasks Performs review of data and activity prevent risk of loss due to errors. This position frequently requires periodic and mandatory (usually unscheduled) overtime.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

Remote and Hybrid Positions For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment will be provided. You may be required to work in the office if you do not have an adequate homework environment and the required internet connection.