Specialist, Bid Support

JLL; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

JLL, a leading professional services firm in Gurugram, is seeking a Specialist, Bid Support to collaborate with Sales Leads and the proposal team on bid responses. You will drive kickoff calls, coordinate stakeholders, and ensure timely delivery of high-quality client materials.

You will own the development of tailored CVs, bios, and case studies with input from SMEs, while researching opportunities and competitive data to enhance bids.

Qualifications

• Post-Graduate degree with excellent academic credentials.
• 8–10 years of relevant experience in a professional services/firms setting, including proposal editing and writing.
• Must be comfortable and open to upskilling with AI tools on the job in-line with the team's direction.

Responsibilities

• Collaborate with Sales Leads and proposal managers to support varied presales solution aspects, including bid responses.
• Lead kick-off calls, coordinate with department heads, and act as main contact-point for process execution.
• Manage bid portals and provide regular updates to Bid Managers/Directors on projects in the pipeline.
• Develop first baseline draft RFP responses and steadily build end-to-end RFPs with SMEs and account team.
• Develop tailored CVs/Bios/Case studies with business lines and SMEs.

Skills

Proposal management

Content writing

Communications skills

MS Office

Attention to detail

Deadlines

Teamwork

SharePoint

Real estate knowledge

AI tools familiarity

Education

Postgraduate degree

Tools

SharePoint

MS Office suite

Content management systems

Job description

Title

Specialist, Bid Support

Reporting to:

Assistant Manager, Bid Support

Key stakeholders:

Proposal Managers/Directors, Bid Coordinators, Sales Enablement and Operations Leads, Subject-Matter-Experts

Direct reports:

Not applicable

Duties & responsibilities

What this job involves –

• Work collaboratively with the Sales Leads and proposal manager to provide support for varied presales solution aspects, including bid-response.
• Lead the kick-off calls, coordinate with department heads to identify specific stakeholders for individual bids, and act as the main contact-point for process execution.
• Manage the bid portals and provide regular updates to Bid Managers/Directors on projects in the pipeline.
• Complete first baseline draft RFP response, proactively pulling baselines from proposal databases & baselines libraries. Would need to edit or re-write the responses to provide the best suited response. Gradually, start developing RFP’s end to end, while actively engaging with Sales Lead or Project Managers and/or Account Team.
• Own the development of tailored CVs/Bios/Case studies working with the business lines and SMEs.
• Engage with all organizational SMEs to ensure that their inputs are incorporated in a timely manner.
• Undertake research on customer and opportunity and gather competitive information to feed into bid-evaluation process and responses.
• Contribute to the development of slides for bid presentations in PowerPoint, in coordination with the proposal manager, bid coordinator, and graphic design specialists.
• Assist in preparing qualification and client proposal materials by bringing the best of the practice and delivering high quality client development materials.
• Identify unique questions & responses in completed bids, and update the baselines with new content or coordinate with KM colleagues to have this closed

Performance objectives

• Ability to understand company’s service lines, business dynamics, and value proposition, and showcase the same through accurate, comprehensive and well-written draft responses
• Ability to share ideas, display proactiveness, ownership of individual tasks, contribute to team projects, and ensuring closure in strict timelines
• Teamwork, timeliness, quick learning, resourcefulness, ability to ideate – would be the key traits
• Should be open to support during peak hours or after-office hours to contribute towards urgent client submissions

Key skills

• Experience in Proposal Management / Support from a reputed firm
• Content writing, content/knowledge management
• Excellent written, verbal and interpersonal communications skills
• To present and discuss ideas, plans, viewpoints effectively with all levels of staff including business and technical stakeholders
• Proficient with MS Office (Word, PowerPoint and Excel)
• High attention to detail with consistent high-quality deliverables
• Able to work on strict turnaround times, and have a problem-solving approach
• Functional experience of MS Office (Word, PowerPoint and Excel); proficiency in formatting/design will be a plus
• Good to have:
• SharePoint – Creating lists/libraries/sites
• Experience in Real Estate industry, especially construction or project management

Employee specification

• Post-Graduate, with excellent academic credentials
• 8-10 years of relevant experience from a professional services firm, including proposal editing and writing
• Must be comfortable and open to upskilling with AI tools on the job in-line with the team's direction