Spanish Language Expert (Bilingual – English & Spanish)

Thefli; Pune District; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Supportive work environment

Job summary

Thefli is looking for a Spanish Language Expert to manage customer interactions for a US-based BPO process. This role requires fluency in both Spanish and English and offers a competitive salary along with performance-based incentives.

Located in Viman Nagar, Pune, candidates should have 3+ years of BPO experience and be ready for night shifts. A supportive work environment and opportunities with global client bases await the right candidates.

Qualifications

• 3+ years of experience in a BPO or customer service role (US process preferred).
• Strong communication skills in both Spanish and English (verbal & written).
• Willingness to work night shifts (US time zone).

Responsibilities

• Manage customer interactions (voice, email, chat) in Spanish and English.
• Translate and interpret between both languages with accuracy and professionalism.
• Deliver high-quality customer support to US-based clients.
• Collaborate with internal teams to ensure customer satisfaction.

Skills

Fluency in Spanish

Fluency in English

Customer service skills

Communication skills

Job description

Viman Nagar, Pune, Maharashtra, India

Job Type: Full Time

Workspace: On-Site

About the Role

Location: Viman Nagar, Pune

Shift: US Shift (Night Shift)

Working Days: 5 Days a Week

Immediate Joiners Preferred!

Are you fluent in Spanish and English with a passion for communication and customer service? We’re looking for an experienced Spanish Language Expert to join our team for a US-based International BPO process.

• Manage customer interactions (voice, email, chat) in Spanish and English.
• Translate and interpret between both languages with accuracy and professionalism.
• Deliver high-quality customer support to US-based clients.
• Collaborate with internal teams to ensure customer satisfaction.

• Competitive salary and performance-based incentives.
• Opportunity to work with a global client base.
• Supportive and inclusive work environment.

Interested candidates can share their updated CVs to: [e-mail]

3+ years of experience in a BPO or customer service role (US process preferred).

Strong communication skills in both Spanish and English (verbal & written).

Willingness to work night shifts (US time zone).

Based in or ready to relocate to Viman Nagar, Pune.