Spa Therapist - Fairmont Agra

Fairmont Hotels & Resorts; Agra District; On-site; INR 400,000 - 640,000; Full time

Benefits offered by this job

Come As You Are

Work With Purpose

Grow, Learn and Enjoy

Explore Limitless Possibilities

Job summary

Fairmont Hotels & Resorts is seeking a professional Spa Therapist to deliver personalized treatments including massages, facials, and wellness therapies in a luxury hotel setting.

You will assess client needs, customize plans, maintain hygiene standards, and manage bookings while delivering exceptional guest experiences in a world-class spa environment.

Qualifications

• Valid spa therapist license or certification from an accredited institution.
• Minimum 2 years of professional spa therapy experience in a luxury hospitality setting.
• Certification in at least two spa treatment modalities (massage, facials, body treatments or wellness therapies).
• Current First Aid and CPR certification.
• Strong knowledge of anatomy, physiology, and contraindications related to spa treatments.
• Excellent communication and interpersonal skills with diverse clientele.
• Proficiency in spa management software and POS systems.
• Commitment to health, safety, and sanitation standards in spa environments.

Responsibilities

• Deliver professional and personalized spa treatments including massages, facials, body treatments, and wellness therapies.
• Assess client needs, preferences, and health conditions to customize treatment plans.
• Maintain cleanliness, sanitation, and hygiene in all spa areas.
• Manage client appointments, scheduling, and booking systems.
• Educate clients on available spa services, benefits, and wellness recommendations.
• Maintain professional appearance and conduct consistent with standards.
• Process client payments and manage spa billing accurately.
• Ensure compliance with health, safety, and sanitation regulations.
• Collaborate with spa management, therapists, and hotel staff to deliver guest experiences.
• Monitor inventory and report shortages of spa products and equipment.
• Respond professionally to inquiries and feedback to ensure satisfaction.

Skills

Client care

Communication

Professional demeanor

POS systems

Spa treatment guidance

Education

Spa therapist license/certification

Tools

Spa management software

POS systems

Job description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Deliver professional and personalized spa treatments including massages, facials, body treatments, and wellness therapies to guests
• Assess client needs, preferences, and health conditions to customize and recommend appropriate treatment plans
• Maintain exceptional standards of cleanliness, sanitation, and hygiene in all spa treatment areas and facilities
• Manage client appointments, scheduling, and booking systems to ensure efficient spa operations
• Educate clients on available spa services, treatment benefits, and wellness recommendations
• Maintain a professional appearance, demeanor, and communication style consistent with Fairmont standards
• Process client payments, handle transactions, and manage spa billing accurately
• Ensure full compliance with health, safety, and sanitation regulations and facility protocols
• Collaborate effectively with spa management, fellow therapists, and hotel staff to deliver exceptional guest experiences
• Monitor and maintain inventory of spa products, supplies, and equipment, reporting shortages to management
• Respond professionally to client inquiries, concerns, and feedback to ensure guest satisfaction

Qualifications

**Required Qualifications:**

• Valid spa therapist license or certification from an accredited institution
• Minimum 2 years of professional spa therapy experience in a luxury hospitality setting
• Certification in at least two spa treatment modalities (massage therapy, facials, body treatments, or wellness therapies)
• Current First Aid and CPR certification
• Strong knowledge of anatomy, physiology, and contraindications related to spa treatments
• Excellent communication and interpersonal skills with the ability to interact professionally with diverse clientele
• Proficiency in spa management software and point-of-sale (POS) systems
• Demonstrated commitment to health, safety, and sanitation standards in spa environments

Additional Information

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities

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