Spa Manager- Fairmont Agra

Accorhotel; Agra District; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Come As You Are

Grow, Learn and Enjoy

Explore Limitless Possibilities

Job summary

Accorhotel is seeking a Senior Spa Manager to lead operations, budgeting, and vendor relations for luxurious wellness experiences. You will recruit, mentor, and drive service excellence across the spa team, while collaborating on marketing and group bookings.

The role emphasizes KPI delivery, SOP development, and ensuring safety and regulatory compliance in all spa activities. Applicants bring strong sales, leadership, and financial skills to a premium hospitality setting.

Qualifications

• Bachelor's degree or diploma in Hotel Management or related field.
• 7-8 years of progressive spa management experience in luxury hospitality.
• Proven budgeting, staffing and revenue generation experience.
• Strong leadership and team management capabilities.
• Excellent sales and business development experience for wellness programs.
• Proficiency in financial management and profitability analysis.
• Knowledge of spa treatments and wellness industry best practices.
• Strong communication and interpersonal skills; stakeholder engagement.
• Understand health, safety, sanitation, and regulatory compliance in spa ops.

Responsibilities

• Ensure establishment and execution of department goals and KPIs.
• Assist in spa SOPs and safety/emergency policy development.
• Recruit, hire, train, and supervise spa staff for consistent service.
• Meet with group planners to showcase facilities and promote packages.
• Provide professional information to guests and corporate partners.
• Collaborate with Marketing on promotions, digital presence, and brand.
• Monitor service scheduling to optimize resources and revenue.
• Manage vendor relations for quality and cost-efficiency.
• Review requisitions and invoices; ensure budget compliance.
• Oversee spa budget, forecasting, expenses, and profitability.
• Maintain inventory levels of spa products, supplies, equipment.

Skills

Leadership

Sales & business development

Financial management

Communication

Vendor relations

Education

Bachelor's degree or diploma in Hotel Management, Hospitality Management, Spa & Wellness Management, Beauty Therapy, or related field

Job description

Ensure the establishment and execution of all departmental goals and key performance indicators

Assist in the development of the spa's standard operating procedures and policy relating to safety and emergency procedures. Ensure that all team members have a complete understanding of and adherence to the policies

Recruit, hire, train, and supervise spa staff members, ensuring consistent delivery of exceptional service standards and professional development opportunities

Meet with group meeting planners to showcase spa facilities and programs. Promote and sell customized spa packages and wellness programs to conference groups and corporate clients as required

Provide and take responsibility for the professional delivery of all information via emails, telephone, and in person to all potential spa guests and corporate partners

Work with the Marketing and Communications department regarding all aspects of spa promotions, digital presence, and brand positioning. Assist in the implementation of marketing plans and public relations programs

Maintain thorough knowledge of competitors, including location, product offerings, pricing, promotions, and sales techniques to identify market opportunities

Monitor scheduling of all services and special programming to optimize resource allocation and maximize revenue generation

Establish and maintain professional business relationships with all vendors, suppliers, and service providers to ensure quality and cost-effectiveness

Review purchase requisitions and forward to Director of Rooms for approval, ensuring compliance with budgetary guidelines

Review and approve all invoices before payment, verifying accuracy and adherence to contracted terms

Manage spa budget and financial performance, including revenue forecasting, expense control, and profitability analysis

Monitor and maintain inventory levels of spa products, supplies, and equipment, ensuring optimal stock management and waste reduction

Ensure compliance with all health, safety, sanitation, and regulatory requirements specific to spa operations and guest wellness

• Bachelor's degree or diploma in Hotel Management, Hospitality Management, Spa & Wellness Management, Beauty Therapy, or a related field
• Minimum 7-8 years of progressive management experience in a spa, wellness, or luxury hospitality environment
• Proven track record of successfully managing spa operations, including budgeting, staffing, and revenue generation
• Strong leadership and team management skills with the ability to recruit, train, and develop spa professionals
• Excellent sales and business development experience, with demonstrated ability to promote wellness programs and secure corporate partnerships
• Proficiency in financial management, including budget forecasting, expense control, and profitability analysis
• Comprehensive knowledge of spa treatments, wellness services, and industry best practices
• Strong communication and interpersonal skills for engaging with guests, staff, vendors, and corporate clients
• Thorough understanding of health, safety, sanitation, and regulatory compliance requirements in spa operations

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities